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In this guide for business and personal life, several business trainers offer help in negotiating those "important" conversations that have a high-anxiety factor. They offer a...Read more
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Your personal and business life will be changed!!
Crucial Conversations is an amazing book. Practical life solutions are given to walk through Problems. I ordered the book because I realize in our society today that people do...Read more
rating
Crucial Conservation>>>>>>what are they ?
This book is both enlightening, powerful, and filled with ways to make your life a better place in both the home and office.
How many times have you felt like the convers...Read more

Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny, Ron McMillan and Al Switzler (2002, Paperback)

Author: Joseph Grenny, Ron McMillan, Al Switzler | Publisher: McGraw-Hill | Language: English
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Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny
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Synopsis
In this guide for business and personal life, several business trainers offer help in negotiating those "important" conversations that have a high-anxiety factor. They offer a seven-point program to help one negotiate the pitfalls and acquire skills and confidence in interpersonal relations.

Key Details
Author:Joseph Grenny, Ron McMillan, Al Switzler
Language:English
Publisher:McGraw-Hill
Format:Paperback
ISBN-10:0071401946
ISBN-13:9780071401944

Additional Details
Editor:Kerry Patterson

Size
Length:240 pages
Thickness:0.8 in
Weight:12 oz

Publisher's Note

"Most books make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."--Dain M. Hancock, President, Lockheed Martin Aeronautics

A powerful, seven-step approach to handling difficult conversations with confidence and skill

"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any highimpact situation with confidence.



Offers techniques for communicating effectively in difficult and important situations to achieve positive results.

eBay Product ID: EPID2277182
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Crucial Conversations: Tools for Talking When Stakes Are High by Joseph Grenny, Ron McMillan and Al Switzler (2002, Paperback)
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Your personal and business life will be changed!!

Created: 12/02/11
Crucial Conversations is an amazing book. Practical life solutions are given to walk through Problems. I ordered the book because I realize in our society today that people don't know how to handle conflict. Most people scream an yell, or say horrible things about their spouse or significant other and think this will solve their problems. It doesnt. This book handles this head-on an how to be successful in your business life an your personal life with appropriate conflict resolution strategies. Everyone needs to read this because it will change how you respond to people an how you succeed in everyday life.
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Crucial Conservation>>>>>>what are they ?

Created: 02/09/07
This book is both enlightening, powerful, and filled with ways to make your life a better place in both the home and office.
How many times have you felt like the conversation was escalating and the conclusion was no where in sight?
A combination of stories , suggestions, answerers, and hands on work, makes this book a must read. The authors have compiled various ways to over come the situations many of us dread. This book won't solve your problems with hard to reach people people. The book does give great insight on , both your actions and reactions to difficult people.
Enjoy and learn.
0 of 1 people found this review helpful.
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Awesome!

Created: 02/06/08
Crucial Conversations is one of the best self help books I have ever read. The book is an eye opener to the games we all play when trying to communicate with each other. It describes communication tactics and pitfalls from all levels of life including professional to personal. I have always thought of myself as a great communicater until a superior at my company told me that I wasnt. Of course I was offended by this statement. He recommended I read Crucial Conversations and actually loaned me his copy. The book changed me life and I learned alot about myself that I actually didnt realize before. He was right. I have since bought 3 copies of the book. This book is an excellent buy for those who think they are great communicaters.
0 of 1 people found this review helpful.
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An Amazing Book Highly Recommends

Created: 25/08/10
This book is amazing, and I am going back now to get more energized. We all know Communication Is So Very Important. I have read so many books regarding speeches, business, interviewing, radio co-hosting, and can actually say this Book Was Recommended To Me, and I Must Say Thank You!!
An Exceptional Book, that I would give as a gift to everyone who loves to communicate, debate, analyze, if you are in college, from a stay at Home Mom who just needs to be heard, in a wonderful manner.
Super Book, Super Reading.
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Well worth reading.

 | Yes, I would recommend this product to a friend.
Created: 02/01/12
This was recommended by my physician and a a co-worker, so I thought it was worth reading. Wow, was glad I did. The principles that are presented are more than just common sense, they are remarkable things a person can do to turn those sticky situations into something good for all parties involved. Lots of practical help and supportive examples that anyone can relate to. If you have difficult people in your life, do yourself a favor and read this book.
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