We accept payment through Paypal. We expect all payments to be made within 7 days of purchase. If you are experiencing some difficulty in paying through Paypal and need additional time, please contact us. A payment reminder will be sent after 3 days of purchase, and an unpaid item dispute will be initiated on the 8th day after purchase, for an unpaid item. We do offer flexible layaway plans for any of our items, please contact us prior to making purchase for more information on layaways. We reserve the right to reject late or fraudulent payments.

DOMESTIC SHIPMENTS ARE SHIPPED AFTER 2 BUSINESS DAYS OF CLEARED PAYMENT RECEIVED. Items are shipped via USPS first class mail items that have free shipping option. WE ONLY SHIPPING TO A CONFIRMED PAYPAL ADDRESS, if you have an unconfirmed address, payment will be refunded and instructions on how to confirm your address will be provided. If insurance is not paid for we will not be held responsible for any items lost in the mail. INTERNATIONAL SHIPMENTS ARE SHIPPED AFTER 4 DAYS from received payment. All international shipping is sent via USPS priority mail which requires 6-10 days in transit. Express international requires 5 days in transit. We will not be responsible for any custom fees you might incur in receiving the item. ALL INTERNATIONAL BUYERS WILL BE RESPONSIBLE FOR ALL CUSTOM FEES/VAT TAXES APPLICABLE FOR THEIR PURCHASE.

If the item is not as described - as in, if the size, weight, color, metal, or length are not as stated in the description, we offer a 100% refund including shipping price. Items can be returned within 7 days of receiving item and will be charged a 10% restocking fee. There will be no refund on items that have been altered by special requests- ring sizing, length adjustment, special orders, etc. All items that are being returned, must be in their original unworn condition and include any accessories included at time of purchase.

JewelryHipHop is affiliated with Omega Jewelers, a quality corporation based on class, distinction, and excellence since 1982. We offer a variety of brilliant, genuine and simulated diamond merchandise on Ebay and in our stores. With over 27 years of experience, we guarantee that you will not be disappointed. Our employees work daily to ensure that all of our customers receive exactly what they desire and make shipments as soon as possible. By shopping with us, you will get quality jewelry in a timely fashion. Our company is based out of Atlanta, GA.

We encourage you to contact us with any questions you might have about our product. The quickest means of communication would be the "Ask seller a question" option, which is at the top of the screen. Your question will be answered within 4 hours. We understand the need to speak to a live person to answer questions before making your purchase. If you prefer to speak to our Ebay sales representative, please contact us at (678)457-8045, between the hours of 12 pm to 10pm EST.