Guarantee, Warranties and Returns
Most parts we sell through eBay Motors come with a 30-day money back guarantee and a 1 year limited warranty unless otherwise stated.
What is included with your purchase?:
Expectations about what is included in the item listing should be verified by the buyer prior to purchase. Images are included in the listing for the purpose of assisting the buyer in determing if the item being purchased is the correct one. Image(s) shown may be of the donor vehicle from which the part was removed, or a generic image representing typical stock rather than the actual item being sold. Generic images will be marked as "not actual image". Images may show extraneous attached components such as cables, hoses, vacuum lines, brackets, or other interconnected components representing a larger assembly that are not included in the item listing being sold and/or that may be sold separately. Images may be shown of the item during any phase of the donor vehicle removal process up to and including preparations for shipment. If you have any questions regarding exactly what is included in this item listing, please contact us by eBay messaging prior to purchasing the item.
30-Day Money Back Guarantee:
The 30 day period starts when you take possession of the part. No labor warranty is provided. In the event a part sold with a 30-day money back guarantee fails to operate within the 30-day period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. To return an item you must contact us via eBay messaging within the 30 day period to obtain a RMA number (return material authorization). Original shipping charges and return shipping charges are not refunded. Once you obtain an RMA number, ship the item back to Auto Recycling Mall 22111 N White Rd Maricopa, AZ 85139 along with the RMA number. No refund on deposits, special order parts, or for items shipped internationally using the USPS Priority Mail International Flat Rate Box method (this shipping method does not support the required insurance, tracking or delivery notification features).
Auto Recycling Malls Standard 1 year Warranty:
Unless otherwise specified in writing, Auto Recycling Mall quality recycled parts are warranted for 1 year against failure. No labor warranty. The 1 year period starts when you take possession of the part and is subject to the limitations described herein.
... Carburetor, Super Charger, Turbo Charger Warranty:
These item categories are sold as is. Items are not rebuilt. Items are guaranteed to be rebuildable. Quality codes are developed by inspection methods only.
... AC Compressor Warranty:
Because we have no control over how or where the buyer installs an AC Compressor, there is no warranty on the item unless a professional technician installs the unit. If a professional technician does installation and buyer provides proof of work done, Auto Recycling Mall will warrant the AC Compressor for 1 year from the ship date. In order for the warranty to be valid, you must also replace the Accumulator/Drier and Orifice tube or filter when replacing the AC Compressor. The system must also be flushed prior to installation and Vacuum Checked for leaks after installation.
... Brake Parts Warranty:
Warranted re-machine-able to within manufacturers specifications. No warranty on brake hardware (shoes, springs, bearings, etc.)
... Engine Warranty:
Engine/Motor warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps. All other parts that may be provided are "Accessories and Extra Parts." No warranty is provided for any such parts that are attached, including parts such as Switches, Sensors, Cables, Electronics, Belts, Hoses, Water Pumps, AC Compressors, Alternators, Starters, and Manifolds. Warranty is void if heat tabs are melted or removed. Heat tab centers melt at 260 degrees.
... Cylinder Heads and Manifolds Warranty:
Warranted re-machine-able to within manufacturers specifications and without cracks. Warranty claims may require examination by Auto Recycling Mall of re-machining process and provider credentials.
... Transmission Warranty:
No warranty on gaskets, seals, or electronics causing transmission failure. A transmission must have filters installed and be serviced to factory specification, the same as if it was a new unit. Proof of proper installation will be requested if there is a transmission failure. Failure to properly service, flush and flow test the system on your vehicle will void your warranty. Please follow the current procedures specified by the OEM installer.
... Warranty Limitations:
The buyer hereby acknowledges that due to the nature of used auto parts, any liability of Auto Recycling Mall from all causes shall be limited to the price paid for the goods sold or provided. If a part sold by Auto Recycling Mall with a warranty fails to operate during the warranty period, liability shall be limited to the replacement of the part or a remedy not to exceed the price paid for the part, at Auto Recycling Mall 's option.
... Conditions that Void Warranty:
All warranties are null and void if:
1) The vehicle is converted from a private passenger use to commercial or fleet use,
or is used for racing or other competition or off-road recreational purposes.
2) Failure is caused by abuse, misuse, or modifications.
3) Improper installation or handling.
4) Dismantling of part(s) for any reason without permission of Auto Recycling Mall.
5) Failure is caused by using the part for any use other than what was intended
or recommended by the manufacturer.
6) The part fails or becomes defective due to the vehicle being involved in a collision.
7) The part is installed or operated outside the United States.
8) The installed heat tab center is melted or removed.
9) The part is sold "As Is" as indicated on the front of invoice or in a listings terms.
10) Warranty only applies to the purchaser shown on the invoice.
11) Item is shipped internationally using the USPS Priority Mail International Flat Rate
Box method (this shipping method does not support the required insurance,
tracking or delivery notification features).
... Warranty Exclusions for Labor and installation:
We are not responsible for injury or damage during or as a result of the installation of our parts. Timing belts, thermostats, spark plugs, fluids and seals are routine maintenance items and should be replaced at the time of installation.
... Maintenance of Warranty Coverage:
To maintain warranty coverage, any "Recommended Installation Procedures" provided by Auto Recycling Mall and or the OEM must be followed by the installer. This warranty does not cover shipping costs or similar charges.
The obligations of the warrantor are limited to replacement as provided herein. Implied warranties of merchantability or fitness for a particular use are limited to the same duration as the limited written warranty provided herein. Warrantor shall not be liable for any incidental or consequential damages included but not limited to installation, removal or use of this merchandise. At no time will replacement cost exceed purchase price. Warranty is void if heat tabs are melted or removed.
This is the only warranty given by the warrantor. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Any cause of action arising from any warranty action must be filed in the county of Pinal, Maricopa, Arizona. The warranty may be amended or added to at any time.
Recycled OEM parts are provided by Auto Recycling Mall a professional automotive recycler that self-certifies its part processing with ARAs published Automotive Recyclers Association best practices.
If you feel that Auto Recycling Mall has failed to deliver on a promise or you are not satisfied with your product, please contact us by eBay messaging.
In the event a part sold with a 1 year warranty fails to operate within the 1 year period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. No refund on deposits or special order parts. To return an item you must contact method us by eBay messaging within the 1 year period to obtain a RMA number (return material authorization). Original shipping charges and return shipping charges are not refunded. Once you obtain an RMA number, ship the item back to Auto Recycling Mall 22111 N White Rd Maricopa, AZ 85139 along with the RMA number.
Shipping options to US addresses within the continental US (48 states) using:
1) UPS Ground (preferred method - usually the best buy)
2) UPS Expedited (usually the shortest and most expensive)
3) USPS Flat Rate
Shipping options to US APO addresses using:
1) USPS Flat Rate
Shipping options to all US states, commonwealths and territories using:
1) UPS Expedited (preferred method - usually the best buy)
2) USPS Flat Rate
Shipping options to International Worldwide * addresses using:
1) UPS Worldwide Saver (best buy)
2) UPS Worldwide Express Plus (fastest delivery)
3) USPS Priority Mail International Flat Rate Box
(usually the lowest cost, longest delivery time, the tracking process
to the final destination is unreliable, and the Money Back Guarantee
and the 1 Year Warranty are not applicable with the USPS Priority
Mail International Flat Rate Box shipping Method)
* All required shipping fees and customs paperwork are provided
by Auto Recycling Mall as part of the total price paid.
Shipping options internationally using Bongo ** (refer to www.bongous.com for more details):
Recommended for those international customers that purchase from the US frequently. This option will be less expensive than USPS and as reliable as UPS. This option supports a customer driven consolidation process for multiple purchases from any US source and the ability to optimize the shipping procedure/costs to suit the customer's specific time and budget requirements. Setup your Bongo account before submitting your part order and then just enter your virtual US address (issued by Bongo) into the domestic shipping option of your choice.
** The eBay customer and Bongo are responsible for all customs
paperwork and submission to applicable customs agencies.
Bongo account and foreign shipping fees are paid separately
by the eBay customer and are specifically not included in
your Auto Recycling Mall invoice.
Pick up at our facilities is available.
Please contact us by eBay messaging prior to your purchase to arrange pick up.
Preparation and handling:
Most items ship within 1 business day of purchase. During periods of heavy demand or for special packaging requirements 2 business days may be required. Multiple items purchased on the same eBay order can be consolidated to reduce shipping fees. Please contact us by eBay messaging prior to purchasing your items to arrange for consolidation. For domestic shipments a $3 handling fee is charged per shipping container. For international shipments a $6 handling fee is charged per shipping container.
If an item arrives damaged, please contact us by eBay messaging within 24 hrs for instructions.