Warning, heavy reading ahead!
PAYMENT: We use Paypal exclusively as this protects us and the buyer. Canadian residents must pay applicable taxes according to their province. Nova Scotia must add 15% HST. Ontario, New Brunswick and Newfoundland & Labrador must add 13%. British Columbia must add 12% HST. all other provinces or territories add 5% GST.
LISTINGS: We try to list items the best we can, and do our best to accurately describe these items to you. In most cases we research these items through our collection of GM Parts & Illustration manuals as well as on the Internet to find applications. There may be times we list an item in error from having no knowledge of it, or sometimes it is simply human error. We take a lot of detailed pictures of these items and where possible of the parts books to help eliminate the guesswork for our customers. We cannot be experts in everything, so we ask you to please look at the pictures carefully to see if the item is what is needed before purchasing. Customer Satisfaction is our #1 one goal. Please ask any and all questions if there is any doubt on an item prior to purchasing by email or by calling us at our store during business hours. Keep in mind the time zone difference. We strive for 5-Star gold customer service.
ITEM CONDITIONS AND NOS: Sometimes NOS (NEW OLD STOCK) items can be very old and although they are new, they can have slight imperfections in them. This maybe because of the way they were made years ago, or they may have slight imperfections, bruises, scuffs or minor dings from being moved around the shelving and buildings over the years with other items bumping into them. We do our best to describe these imperfections (if any) in our listings whenever it is possible and worth noting. We take many photographs of our items in order to give an accurate depiction of them and where possible, pictures of the parts books with the part number and description highlighted to help you decide if these are the right parts for your application.
RETURNS & REFUNDS: Most of our items we cannot offer returns on. Some items we may have no means to properly test, inspect or try out. All items have no warranty or guarantee unless explicitly stated within the item's description. In rare unforeseen cases, if we overlook any unreasonable problems or misrepresent the item as something totally different from how it may be described and illustrated, we will try our best to resolve or correct it whenever possible to both our and your satisfaction. Returned items that are accepted must be returned in the original packages, and in the original condition. The returned item will be refunded for the purchased price less all shipping charges, unless we find we made the mistake of shipping wrong item or greatly misrepresented the item. In those cases, we will issue a full refund including shipping costs as we deem appropriate through paypal. Please call us first at the number below during business hours or email us and we can advise or correct the problem as necessary.
WARRANTY: Unless specifically stated all items are sold as is, as shown, without warranty and without warranty of suitability of use. Please be sure this item will meet your needs before purchasing. We will not be held liable for any incident, accidental or consequential damages related to the use or misuse of this item under any circumstances. The seller takes no responsibility for the accuracy, reliability, or future use of the product. The seller shall not be held liable for any malfunction, mis-calibration, misuse, or neglect on the part of the buyer. The buyer agrees to indemnify and hold the seller harmless from all future utilization of the unit, equipment, part, information or device. We are not responsible for the installation, use, suitability or operation of any item we sell.The buyer assumes all responsibility for safely handling, inspecting and verifying the operational quality and suitability to task of their purchases prior to putting them into service. The buyer expressly releases the seller from any liability arising from the installation or operation of the product. By buying this item the buyer agrees to the above rules and certifies that he/she is properly trained in and aware of all safety and environmental hazards posed by the storage, use and disposal of this item. The buyer releases the seller and eBay from any and all possible claims and liability.