1-20 TIX Toby Keith 6/22 Susquehanna Bank Center Sect-200

Shipping Policy

We Ship Domestically (USA) and Internationally

Tickets ship as soon as they are in hand.  They will ship same day if the tickets are in hand and the order is placed before 4 PM Eastern Standard Time.

*Tickets may not be in hand if they have not been released from the venue, they were purchased through special presale, or the sport is not in season.*

Venues sometimes ship as late as two weeks before the event to avoid theft and fraud. It is strictly for the protection of the buyer.

If tickets are not available to ship same day a representative will contact you.

Electronic delivery is sometimes available as a last minute service. Please note, this option is only for certain tickets and is not available for every ticket or event.

We will only ship to PayPal confirmed addresses. Please do not buy/submit an offer if you do not have a confirmed address.

Shipping is done through FedEx.  You will be provided with a tracking number as soon as your tickets ship after a payment is received.

• PayPal is the only method of payment. You can pay through PayPal using a credit card, debit card, or bank account.
• Payment must be made first for the auction to end. 
• Damaged or Lost Shipments: In the case of shipping damage or lost items as a result of shipping, the recipient of the item must first make a claim with the shipment carrier. The claim must also be complete before distribution of reimbursement can take place.
• Refunds: Refunds are issued only if the event is officially canceled and not postponed or reschedule for another date. Full auction price, less shipping charges, will be provided for officially canceled events. If requested, tickets must be mailed back to our office to receive refund.
• Please note: We are not notified of canceled events. It is the buyer's responsibility to confirm changes to the date or time of event. Postponed or rescheduled events will not be refunded. Original tickets will be used for the new event date. In some cases, the auction price is above the face value of the ticket and discovering this upon delivery of your tickets IS NOT grounds for canceling your order or attempting to challenge the purchase with PayPal or your credit card provider. All sales are final. Refunds are gladly issued only if the event is officially canceled.
• Seating Chart: Venue seating chart is based on the most accurate seating details which have been disclosed to the public by the ticketing agency, event venue website or event venue box office. We cannot be responsible for changes or errors in the seating layout.  Floor plans vary from show to show and, things like, stage set up or sound board location can alter the seating layout.  We guarantee to tell you what is printed on the tickets, including, the Section, Row and Seats # (only if the seat numbers are disclosed within the listing). As a value added service to our clients, we attempt to make a good faith, or bonafide attempt, to denote the seating location on the venue seating chart.  As the venue seating not within our direct control, we cannot be held responsible for guaranteeing the exact location of any seats.  Any questions you have with the seating location should be forwarded to the event venue box office.  At the request of any potential bidder, we will gladly furnish the event venue box office number for any of our listings.
• We are not affiliated with Ticketmaster or any other ticketing company, any box office, venue, performing artist or sporting organization such as: NBA, NFL ,NHL, MLB, NCAA, NASCAR, USTA, PGA, LPGA, USGA, WNBA or any other sporting organizations. All logos and names of any of the aforementioned are used for purposes of factual description only. Tickets may be priced above or below the original box office cost, or face value.