8" glass & chrome waterfall shower head with arm and control valve JN2109B

1.  All customers are required to go through and agree with all of Payment detail, Shipping information, Warranty policy &Feedback instructions.

2.  We appreciate you contacting us for any items problems Before leaving any neutral or negative feedback.

3.  All items that are lost, stolen or damaged during transit, we will cover the loss and replacement /full refund will be.

4.  All items that are confirmed to be faulty within warranty by means of sending us pictures, a short video, partial refund, replacement parts, replacement or refund will be supplied according to the different situation.

5.  If you received the wrong items, please e-mail us with the shipping label and all you have received (user ID is required), our customer service will fix the problem for you without any delay.

6.   If miss some parts for your items, please e-mail  us with all you received with the part number the user manual if  there is any (User ID is required ) ,our customers service will fix the problem for you without any delay.

7.  If the items are faulty after have being used for a while, the postage and handling fee will be not provided.

• We prefer PayPal as payment method.
• Payment is expected in 3 days after the end of Auction. So we can ship your item ASAP.
• Payment will be confirm immediately once you pay for the items by credit from PayPal.
• E – cheque via PayPal usually takes 2-7 working days to be cleared.
• Your prompt payment is appreciated, or an unpaid item case will be sent without receiving payment with 7 days after your purchase.
• We do want to maintain the long-term business with you, our most precious customer.

• We ship most items via UPS and FEDEX, items shipping usually takes 5~10 days for delivery.
• We ship items worldwide
• Shipping to PayPal confirmed address only; we do not ship to PO BOX.
• We will ship the items within 3 business days after cleared payment.
• Buyer should check item when item delivered, if damaged, please kindly accept it and contact us immediately, we will resend you a new one if necessary, and this is much appreciated.
• With free shipping to countries (mainland) below:

 For remote districts, extra shipping cost will be: 20-45 usd 

• Comes with 2 years manufacture warranty 
• Exchange on defective item within 7 business days after the product is delivered.
• Shipping damage has to be reported within 5 business days of which the product was delivered.
• We encourage you to leave a positive feedback if you are happy with the item and our service.
• We believe every problem can be resolved perfectly. All we want you can do a favor send us e-mails for all your unsatisfying concerns before leaving neutral or negative. 
• Items warranty only can be applied for once of replacement or refund with no extension.
• All accessories and bonus gift are not covered by warranty such as battery, cable, carry bag and so on .

• I describe items as well as I can. If I have missed something, please let me know. 
• Please e-mail me before leaving feedback if you are unhappy with your item, so we can work it out. 
• International Buyers – Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. 
• Please kindly understand that sometimes there will be customs taxes，we could not control it, thanks in advance you for your understanding.

• Please send Emails to us if you meet any concern about before sale and after sale, our customer service are always here to give you a respond.
• We are only an online store, pick-up; pick–up service is not available.
• Because of the nature of business, phone support is not available.
• We will answer your question via email, please check your email for the answers, if   you have any questions, please send me a message