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*Mac use requires OS 10.3 through 10.9. Mac drivers and instructions are NOT included in the retail box and must be downloaded separately. Please ask us for a download link.
(This sale includes a suction cup window mount dock shown in the picture, which is not a factory accessory normally included with this product.) Alfa Networks has become one of the leading wireless networking manufacturers in the world, producing products that get longer ranges than well-known brands such as Netgear, Linksys, and D-Link. In January of 2010 Alfa launched this product, model AWUS036NH. This is a single band (2.4 GHz) 802.11n adapter with maximum transfer speeds of 150 megabits per second (mbps). It uses a different chipset from the popular Alfa AWUS036H 802.11g adapter, because the chipset in that model is an 802.11g chipset and this uses an 802.11n chipset. This auction is for one brand new (in retail box) AWUS036NH wireless adapter with USB cable and 5 dBi gain antenna. Also included in the retail box is the installation software on CD. This should not be confused with Alfa's AWUS050NH which is a dual band 802.11n adapter they launched in 2009. That model did feature dual band compatibility, but was a shorter range adapter. This model, the AWUS036NH is a better range option compared to the 050NH model. However we do recommend you buy this for use with 802.11n routers. If you are looking for a long range 802.11g solution, we recommend the AWUS036H 802.11g adapter from Alfa. Scroll further down for a comparison vs. the AWUS036H from Alfa.
The AWUS036NH hooks up to any computer that has a USB port and one of the compatible operating systems listed below. It allows you to get a longer range than your existing wireless card. It is perfect for netbooks, laptops, and desktops. It features an external RP-SMA connector which is a must have for RVers or boaters that need a high powered USB Wi-Fi receiver to connect to a high gain outdoor antenna they already own or plan to buy.
Important information about this product and the 802.11n standard
We know many potential customers already own a long range 802.11g product such as the Alfa AWUS036H and are just beginning to consider upgrading to the newest Wi-Fi standard, 802.11n. 802.11n can provide up to six times the range and speed of 802.11g, but here are some things you should know:
High powered 802.11n products are designed to get good distance to 802.11n routers. Though they are backward compatible with 802.11g routers, they generally do not have high receive sensitivity for 802.11g. So you may find if you are using this model with an 802.11g router, a long range G product you already own might get better signal strength. This is because long range G adapters generally have high receive sensitivity for 802.11g connections. So why bother to upgrade? Because 802.11g adapters will not work with true 802.11n signals.
But wait a minute! Isn't 802.11n backward compatible with 802.11g? This is true. However in order to achieve optimal 802.11n range and speeds, inside the 802.11n router you must set the mode to N-only, disallowing 802.11b and 802.11g connections. Because manufacturers know that people may have a combination of G and N devices in their home, new 802.11n routers are generally set to "mixed b/g/n mode" by default. This allows G and B devices to connect, but you don't have a true 802.11n network. Right now you may be able to connect to an N router down the street with your G adapter. But what happens people learn that they need to set their routers to N-only mode? Your G device won't be able to connect anymore.
Even though they are backward compatible, they are two different Wi-Fi standards. This AWUS036NH was not designed to give you even longer ranges to G networks compared to other long range G products such as the Alfa AWUS036H 1000mw 802.11g adapter. This AWUS036NH has an 802.11n chipset which has weaker G receive sensitivity because it was not designed for G networks. It can pick up quite a lot of G signals, but the signals won't be as strong as some long range 802.11g products.
We know it can be confusing, especially because the output is stated as 2000mW, and it would seem on the surface a 2000mW product will get a longer range than a 1000mW product. But range is only part of the equation. The standard of the router you are using matters too, because that corresponds to the receive sensitivity the product has for that standard.
Basically this is a detailed way of telling you if you already own a long range high powered 802.11g product like the Alfa AWUS036H or the Rok1000 USB adapter, don't buy this with the idea that you are going to pick up stronger signals everywhere compared to what you have. This will probably be the case in six months to a year when most of the routers around you are 802.11n standard and are blocking 802.11g connections. But right now most people still own 802.11g routers. So if you do a scan in your own home, your current long range G product will probably see stronger signals. If you still are not sure what product is the best for your needs, please use the "Ask Seller a Question" link up top so we can work with you on an individual basis. Our only goal is to make sure you get the best product for your needs.
This AWUS036NH vs. Alfa's popular AWUS036H 802.11g adapter: We have compared this model to the 1 watt AWUS036H adapter from Alfa. This model pulled in a couple more signals than the AWUS036H (though some buyers have reported seeing fewer signals). However the AWUS036H was getting stronger signals to many of the access points both could detect. Not a great deal stronger, but enough to indicate the AWUS036H 1-watt adapter has a better receive sensitivity for 802.11g networks. The AWUS036H is only 802.11g standard though, whereas this AWUS036NH is 802.11n standard and can get longer ranges and faster speeds when used with 802.11n standard access points. Because 802.11n is a newer standard, many of the access points around you (in neighborhoods or places you travel) will still be 802.11g. However over the next year, many technology publications indicate that a high number of people and businesses will be upgrading their wireless networks to 802.11n to meet the growing need for faster speeds. The AWUS036NH will work with these new 802.11n signals as they begin to spring up everywhere, and will work with them better and faster than the AWUS036H and other long range Wi-Fi products on the market today. If you are trying to decide between the AWUS036H and the AWUS036NH, what it boils down to is how you want to use the product. If you plan on using mostly with 802.11g signals and are trying to get the strongest signal strengths, the AWUS036H may be the best option. If you will be using with 802.11n access points, the AWUS036NH is the best option.
Compatible with IEEE 802.11n, 802.11b/g/n wireless standards
2.4GHz frequency band, MIMO (Multiple Input Multiple Output)
Complies with Universal Serial Bus Rev. 2.0 specifications
High speed transfer TX data rate up to 150 Mbps
Supports WPS by S/W
Supports wireless data encryption with 64/128-bit WEP, WPA, WPA2, TKIP, AES
Wide Range coverage
Compliant with FCC Part 15.247 for US, ETS 300 328 for Europe
Works with Microsoft Windows XP, Vista, 7, 8/8.1 and Mac OS 10.3 to 10.9 only
Wireless: IEEE 802.11b/g/n
USB 2.0 standard
802.11b: UP to 11Mbps 802.11g: UP to 54Mbps
802.11n: UP to 150Mbps
FAQ- some common questions about Alfa AWUS036NH 2000mW USB adapter w/ 5 dBi antenna kit:
Can I manually adjust the output power?
-Output power is controlled internally by the adapter. It is not user adjustable. Though you may find a utility that lets you tinker with that, it is not recommended.
Since this has 2000mW output, it will have the longest range and stronger signals than any other product with lesser power, right?
-Sometimes retailers have a tendency to promote a specific attribute of a product as if it is the only thing that matters. In fact, while higher output is a good thing, it is not the only thing that determines your range and signal strength. Also, the 2000mW number is a maximum number, not a typical operating number. For normal users, output power will not exceed 1000mW let alone get near 2000mW. Some users may expect that because this has 2000mW of max output, this product will have twice the range of Alfa's 1-watt AWUS036H. This is not the case. Please see the paragraph above this FAQ box for a comparison of this item and Alfa's AWUS036H 802.11g product.
How far away can I pick up signals with this?
-For this question there is no exact answer. Wireless range is an imperfect science. The range you get with any adapter will vary markedly depending on the strength and quality of the wireless access point being used, as well as obstacles and interference in the area. Keep in mind that interference can often be invisible. The other thing to consider is if the router to which you will be connecting is 802.11g standard or 802.11n. This is designed to get the strongest signals to 802.11n routers. It works with G routers too, but the signals may not be as strong as a long range 802.11g product such as the Alfa AWUS036H 1000mW unit discussed above.
Orders will generally be shipped the same or next day after payment is received. Periodically if we are experiencing unusually high order volume, your order may not be shipped until the second business day after payment is received, but this is not usual. We offer both UPS and US Postal methods of shipping as described below.
US 50 States + Puerto Rico: FREE US Postal First Class Mail. 3-7 delivery day average, may take longer, includes tracking and insurance.
US 50 States + Puerto Rico: $4.00 US Postal Priority Mail. 2-3 day delivery average, may take longer, includes tracking and insurance.
US 48 States: $9.50 UPS Ground Service. This includes insurance and tracking. This rate is only for bidders in the Continental US. We do ship to Alaska/Hawaii and APO/FPO but it must go via the US Postal Service so please take a look at a US Postal option. If you need the item shipped via an expedited method like 2nd Day Air, please inquire with your zip code for rates before bidding. UPS Ground can take from 1-7 business days or longer depending on your proximity to our shipping location which is in Florida.
International Shipping Rates & Customs Duty Information: We ship worldwide via Standard First Class mail. This method is $7.95 ($3.00 to Canada) but can take 2-4 weeks or longer to arrive. This is primarily because the item can be held at customs for inspection for a long period. If you cannot wait 2-4 weeks or longer for free First Class International Service, consider one of these faster worldwide options:
Express Mail International Service: $45.00, includes tracking and insurance, takes 4-7 days to arrive on average
*Import duties and taxes are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up- do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior. See full International terms and details in the "Overseas" section at the bottom
United States bidders & International bidders can pay with PayPal. We also accept direct credit card payments (from US bidders only). After the auction is complete we will send the link for direct credit card payment. GENERAL NONPAYMENT POLICY- Payment is due within seven days from the end of auction. After 7 days we open a nonpayment case on eBay in order to obtain a fee refund from eBay. Nonpayment strikes can impact your eBay account so please make sure this is the item you want before clicking the "buy it now" button.
The following is our return policy. We are not able to make exceptions to this policy so please read carefully before making a purchase. While we would greatly appreciate your business, if you are not in full acceptance and agreement with these terms unfortunately at this time you are not eligible to bid or select "buy it now" on the auction. Bidding or selecting "buy it now" on this or any of our auctions constitutes full acceptance and agreement with all of our auction terms including our return policy.
At Rokland, our products are guaranteed to work for 30 days. Additionally, we want customers to be able to return products that they don't want, don't like, or did not mean to buy. That said, we do incur costs for each return, such as the nonrefundable eBay listing and feature fees. If an item returned was new, we must resell it for much less money as a used open box item. Therefore, we charge a minimal 10% restocking fee on all returned items (new and used), except for products that test defective upon receipt back here. We believe this is a fair policy as most eBay sellers do not allow for any non-defective items to be returned at all, and the ones that do typically charge a 20% restocking fee. Again, this 10% restocking fee will be applied to all returns except where a product is reported to us as defective and tests defective upon receipt back here (if the product you return is defective we can send a replacement at our expense or issue a refund of the item price, whichever you prefer). A restocking fee WILL be charged even in the event a product does not work on your PC due to incompatibility or a conflict with another piece of hardware on your system, so long as the product is not defective. We can work with you to troubleshoot the problem if you have any difficulty getting it to work. We will not charge a restocking fee if you wish to exchange a non-defective product for something else, however a new shipping charge will apply for the new shipment.
If you do wish to return a product, please contact us for an RMA number and return address instructions. In addition to the restocking fee (which will be deducted from your refund), shipping and return shipping expenses are not refundable under any circumstance unless we ship you the incorrect product. In the event we send the wrong item, we will send the correct one to you at our expense and also reimburse you for your return shipping of the incorrect product.
There are no other warranties on this auction, expressed or implied. The exception to this is if the description states there is a manufacturer's warranty. In this event the item should be returned to the manufacturer in accordance with that warranty if necessary.
1. Customs duty and tax: Many countries will charge the recipient import tax on items purchased on eBay. We do not know how much. Customers are advised to contact their local postal or tax offices prior to bidding. Rokand is not responsible and will not reimburse international buyers for taxes charged on delivery. Rokand cannot mark items as gifts, lower the value of the goods on the customs form, or engage in any other modification to assist in the lowering or elimination of valid taxes.
2. Insurance and proof of shipment: Items sent outside the USA are insured. US Postal Regulations state insurance covers only the cost of the product, and does not cover the shipping charge. When you inquire for shipping rate quotes, we will advise you of the average time frame for delivery. If your product has not arrived within 30 mailing days of shipping, please contact us so we can trace the package for you. All parcels are sent with tracking and tracking information is provided to the customer at the time of shipment. If your package is lost in transit, we will file an insurance claim on your behalf. The US Postal Service requires that all insurance claim filings include a signed letter from you, the recipient, stating you have not received the parcel shipped to your address. This is a requirement and the letter can be faxed to us, scanned and emailed, or sent through Postal mail. We cannot issue any refunds for lost packages or ship any replacements without this letter. If you select a replacement, we will pay to ship it to you. If you select a refund, you will be refunded only the price of the product, as noted above US Postal Regulations do not allow us to insure the cost of the postage.
3. Returns: Buyers outside the USA may return products in accordance with our above advertised return policy. It is important to note that shipping and return shipping are NEVER refundable, with the sole exception of a case where we ship the wrong product (example: you buy a wireless adapter and we send a keyboard by mistake).
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