Shipping companies: USPS, UPS, FedEx & other freight companies for large & heavy items
Tracking Numbers: entered into the eBay system for your reference; you will receive an email
Locations: We ship worldwide, however all international buyers must contact us for a shipping quote, including U.S. Protectorates like American Samoa, Guam, Mariana Island, Marshall Islands, Micronesia, Palau, Puerto Rico & U.S. Virgin Islands.
We regret that we are unable to ship to P.O. boxes, AFO/FPO addresses, Alaska or Hawaii.
Insurance: packages are partially or fully covered depending on the carrier.
Handling: orders usually ship within 1-5 business days, depending upon the item ordered. Other items may take longer. Please refer to the handling section of the listing for specific information.
Damages: You have the right to refuse a package if the box looks damaged. Inform us and we will ship another item to you.
Terms of Sale
We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.
We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our Return Policy below to determine if any special return conditions apply.
Most items may be returned within 30 days after the ship date for a refund. Exchanges are welcome as long as the item is in stock.
Proper Conditions for Return and Credit
Returned merchandise must be in new condition with its original packing and accessories intact. If you are returning a product listed below, please check to make sure your return meets the following conditions:
- Computers must be returned within 14 days from delivery
- CDs, DVDs, computer software and video games must be unopened
Please note: ALL RETURNS MUST BE AUTHORIZED. Contact us before returning an item. Failure to do so may result in delay of your return.
Returning an Item
If you need to return an item, please follow these simple steps:
- contact us explaing the return
- Your return authorization request has now been made and you will receive an email shortly with complete return instructions.
We regret that we are unable to accept perishables, earrings, opened CDs, DVDs, computer software and video games, pillows, mattresses and toppers.
If a signature is required, please inspect your package carefully before signing for it.
If you receive an incorrect product, please review your order information to be certain that there were no errors in the order process. If you then determine that you received an item you did not order, please initiate a return.
In the event that your merchandise arrived with parts missing, please contact us immediately.
Return Shipping Costs
If you refuse your delivery without inspection, miss your delivery appointment(s) or return a non-defective or undamaged product, you will incur original shipping charges along with actual return shipping fees.
In the event that your returned merchandise was mis-shipped, damaged or defective, we will reimburse you for return shipping costs or arrange for the item to be picked up.