HELLO
AND WELCOME TO MY SHOP
Description
of item that I’m selling
With
Love Paper Decorative Tape 10m
Ideal for card
making or scrapbooking
Please visit my
shop for assorted designs
Please visit my shop for the other
designs available
If you are unsure about the product or require any further information
Please call me on: 01269845536 and ask for jean or leave a
message on my answer phone along with your phone number
Email reply times
Monday to Friday
5am to 12pm
Sorry we no longer
work a Saturday or Sunday replying to emails
Before contacting me
Is your item too big for your letter box? So
that the postman has to require someone to be home to take the parcel in
Has the postman tried to deliver & you
were out?
Firstly contact your local sorting office,
the post office don't always leave the sorry you were out cards and this is my
biggest problem when it comes to the larger than the letter box deliveries, If
it’s not there then contact me
Shop opening times
My shop is open 24 hours a day 365 days a year
Unless I’m on holiday when there will be a heading
on all my goods for sale mentioning when I will be back and able to resume
posting
[Message comprised by eBay]
Methods of paymetns we accept
Pay pal ~ postal order~
cheque
Uk & Europe & worldwide we only
accept pay pal
We do not accept bank transfer under any circumstances we are only a
small business and are not set up to take the payment
Posting times
Monday to Friday
Please check out our larger item posting days
99% of all order bought and paid for before 1pm are
posted same day, if not next working day
Receiving an item
When ordering, please ensure
somebody will be at the delivery address to receive the goods if they will not
via the letterbox
if no one is home to receive the parcel and it is
returned to us
We do not refund Postage and Packaging fees when an item is returned
that had tried to be delivered to you by royal mail or any courier we use, and
you were not home or did not make arrangement Lost in post items
Unwanted goods
Must be returned within 7 days of
delivery, in their original packaging complete with all labels and
instructions, at the purchaser's expense.
We recommend that you send back
unwanted items by recorded delivery, as we cannot be held responsible for goods
that do not arrive back to me
keep your proof of postage
Faulty goods
Please report to me asap, do not
send back to me unless we have agreed a course of action
We are no longer able to accept
Software returns
Any
special requests on posting please email me first
Non payment
We will contact eBay if the
item you bought is not paid for in 7 days to reclaim our fees
Delivery
companies we use
For
larger items only
My hermes delivery
If you placed a paid order with me, Monday to Thursday and also Sunday
before 6pm it will be collected next working day
And will take 3-5 working days to be delivered
Any orders placed after 6 pm on Thursday will not be collect from me
until Monday same for orders placed on Friday and Saturday
Other couriers I use
Special 1 to 2 day delivery service as above for collection times via
yodel/city link
But with a 1-2 working day delivery time
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