MARBLE MIXED "EARTHLY" COLORS PEBBLE Stones Tiles!

CLICK TO SEE MOSAIC PROJECTS FROM OUR HAPPY CLIENTS and SOME DESIGN IDEAS

                       COMPANY POLICIES                              

                                                    PAYMENT:                                                 

- PAYMENTS SHOULD  BE MADE WITHIN 48 HOURS!
- We accept Paypal, and credit cards (Visa & Mastercard).
- Call us at 604.304.4436 to make payment by credit card.
- If paying by credit card we will ship only  to the cardholder billing address.
- Non-Paying Bidder alert will be filed if we won't receive payment

               SALES TAXES FOR CANADIAN RESIDENTS                       

- Sale Taxes: Canadian residents will be charged 5% GST or HST according  to their province rate. BC residents will be charged 12% of HST.
PLEASE ALLOW US OT SEND YOU FULL INVOICE INCLUDING SALES TAXES IF YOU DO NOT WANT TO BE CHARGED FOR TAXES SEPARATELY!!!

LOCAL PICK UP:

Local pick ups from our store or warehouse are welcome and free of any charges. Any pick up purchase is subject to 12% HST charge no matter where customer is from.

                                             PRODUCT QUALITY:                                      

- We certify that this item to be first quality product it is all new (New in the Box) not seconds, returns or refurbished merchandise.
It comes with everything you see on picture and read in specification. All Packages are inspected before leaving our warehouse.

                                                   SHIPPING :                                                  

- We ship item on the same or following the payment business day
- PLEASE PROVIDE DAYTIME TELEPHONE NUMBER FOR DELIVERY
COURIER COMPANY FOR FASTER DELIVERY.
- You will receive automated email with tracking number
- We combined shipping for some products and for some locations but please
understand that all our items are VERY HEAVY AND BULKY products and
we usually lose money on shipping, especially for shipping to USA. Please
understand that SHIPPING RATES ARE HIGHER IN CANADA THAN IN USA
- WE CHARGE ONLY ACTUAL SHIPPING COST or EVEN LESS and NO
ANY HANDLING or OTHER FEES.
- SHIPPING CHARGE ON THE LISTING is valid for shipping only to
CONTINENTAL USA (WITHOUT ALASKA) AND MOST LOCATIONS IN
CANADA, EXCEPT ONLY THE MOST REMOTE LOCATIONS IN CANADA,
such as Northwest Territories, other north territories with remote locations and
Atlantic islands located destinations.
- Please contact us for shipping quote for these locations

                                            RETURN POLICY:                                          

- We will accept return within 14 days from the day of purchase.
- Please provide contact phone number for faster delivery time. Item should
be in the same condition. Please protect it from scratching, before we receive it
is your purchase and you are responsible for it.
- Buyer has to pay all return shipping costs including shipping charge, and other
fees and charges, such as customs duties clearance, documents fees and so on.
We have to receive the item without any charges for its return. Please understand
 that we paid the same fees when we have shipped the item to you.
- Inspect the item on receiving before driver left, and report damage immediately
to courier otherwise we can't file a claim with the shipper. DON'T SIGN
BEFORE inspecting your item conditions.
- We will try to do our best to solve any problem that may arise. Please contact
us first if you have any questions

CONTACT US:

- Store address : "LEROS TILES", unit 140 - 8555 Sea Island, Richmond,
BC, Canada  V6X 0A8
- Phone 604-304-4436
- Normally we will reply to your email within one business day. If you need
some extra information it may take longer.
- Please be aware of Spam filter on your web-mail server. The reply on your
single letter can be simply unreachable.



FAQ
1.Questions: How long does shipping take?
Answer: Shipping in the USA & Canada takes from 3-7 business days.Our main courier is DHL, but we also ship with CanadaPost/USPS, FEDEX  and other large couriers.
2.Questions: What is the warranty for your range hoods?
Answer: It is a 1 year warranty against factory defects. Please provide us with original ebay item ID to claim your warranty. We will replace any warranty defected part within 1 year of the delivery date.
3 Questions: Do we offer local pick up? Is it free?
Answer: Yes,we do, please call us to arrange it ! Yes, it is free.
4.Questions: Why shipping is so expensive ?
Answer: Due to lower competitiveness among couriers in Canada shipping rates are high compare with same ones in USA. Thank you for your business and understanding.
Also please understand that all our items are very heavy and bulky so believe us WE ACTUALLY ALMOST ALWAYS LOSE MONEY ON SHIPPING. We do not burden you will additional charges and accept these losses but we can not give additional discounts because of this.
5 Questions: How difficult to install mosaic?
Answer: It is much easier compare with regular tiles because of less alignments and easy cuttings.

 

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