Montana West Summer Sandals
About Us: We are a new business called shoeSNJeans that sells fashionable women's jeans for affordable prices. From popular brands like La Idol and Miss Chic all of our items are brand new and of high quality. This means that all our products come with their original tags. We have many different styles of jeans and new designs that we are sure you will love. We also carry Vintage Graphic Tees from companies such as Vocal, along with boots and shoes that are all fashionable and affordable. Please visit our store for more items.
*If you’re unsatisfied with our service or have some other concerns or complaints please contact us before leaving a negative feedback! Many times it is a simple miscommunications and we’ll work with you to resolve it as best as we can.*
Shipping Information: We ship all purchases within 1 business day after payment has been received. All items are shipped through USPS and usually take 3-4 business days to arrive. We offer free shipping for qualifying items on orders that are $100 or more. Boots do not qualify for free shipping.
- Shipping for Domestic and international shipping will depend on the weight and exact location the item is being shipped to.
- We offer Priority and Express mail for orders being shipped within the US.
- We ship Express mail for International orders.
- We offer Combined Shipping with most of our items.
- If you have any questions about combined shipping please email us and let us know. We will be happy to help you.
- We offer FREE SHIPPING for orders with qualifying items that are $100 or more (This applies for order within the USA ONLY. Shoes do not include in free shipping.)
Online Return Policy: If you are not satisfied with your purchase, returns or exchanges are accepted as long as the item is returned within 14 days of the day it was delivered based on the tracking information. Items are refundable and exchangeable as long as they are not final sale items, have not been worn or altered, have all original tags and packaging. Tags have not been removed, reattached. Mechanize has no odor or damage. Please be aware that the customer is responsible for all shipping fees. Return Packages take approximately 2-5 business days to be processed. If you are returning merchandize from an order that met the $100 Free Shipping we will deduct the shipping charge for all refunds.
Orders that Qualified for Free Shipping
· For order that met the $100 free shipping, shoeSNJeans will cover the first time shipping cost only, after that the customer is responsible all other shipping fees.
· Shoes are not included in the $100 free shipping.
· If you are returning merchandize from an order that met the $100 Free Shipping we will deduct the shipping charge for all refunds.
Returns Will Not Be accepted if:
· Please keep your contact information up to date so that we can get things resolved as soon as possible.
· It is past the 14 days since you received the item based on the tracking information.
· If the tags have been removed or reattached.
· If the item looks work or has an odor.
For more questions please contact us before returning an item.
Exchange & Refund Instructions:
· The Customer is responsible for the shipping fees (from you to us and from us back to you).
· Please include the invoice with a note about the return.
· Be patient while the package is returned and processed.
· We will contact you when we begin processing your order.
For any questions or concerns please send us an email through EBay or give us a call so we help you.
Return and Exchange Process:
- After we receive the item we will contact you about the return shipping cost if we have not already discussed it and/if there is any.
- We will send a bill for the shipping charges through pay pal and after payment is received we will send the item back to the customer.
- If you wish to pay in a different form please contact us to verify that the payment method will be accepted before you send the payment.
Defective Items: If there is a defect with your item or a problem with your order upon receiving the product please contact us within 3 days of receiving the package. In special circumstances we will work with you on a fair solution. As long as we are contacted and informed of the problem within 3 days of you receiving the package we will be glad to help you to the best of our abilities. If you do not contact us within 3 days of receiving the item we will consider the purchase an exchange and all exchange rules will apply.
For any questions or concerns please send us an email through eBay or give us a call so we can solve the problem.
Contact Information: For questions or concerns please send message through EBay; or if it is easier for you call at 972) 456 5111. If you call after business hours and we no one is able to answer we’ll get back to you as soon as possible. Our office hours are Monday - Saturday 8am -4pm CST.