New Licensed Harry Potter Wand - Harry, Voldemort or Wand of Destiny Costume
We ship every working day, all over the world.
Items that are purchased and paid for prior to 1pm, Monday to Friday are shipped the same working day. Item purchased after this time, or on the weekend or a Public Holiday are shipped the next working day.
We reserve the right to change the postage service based on your area and our courier services.
If you need your item urgently, or by a specific date, please use our EXPRESS POST option to ensure you receive your item on time. As we are relying on the service of various courier companies as well as Australia Post, we cannot guarantee transit times, unless you use express post.
Please note the estimated arrival dates provided by eBay are not always accurate, particularly for customers in WA, NT and SA.
International Customers: Please note that any duties or taxes imposed by your country are your responsibility.
Combined Shipping is available on most items - please contact us to combine shipping, before you make payment and we can send you an invoice with the shipping combined.
Payment is accepted via Paypal, Direct Deposit or Credit Card.
Bank details are available in the checkout process.
If you are paying via Direct Deposit, please use your ebay user id as the payment reference so we know the money is yours.
Please pay within 4 days of purchase.
We pride ourselves on providing the best customer service we can. If you have any question or issues with your item, please contact us immediately so we can rectify the situation.
Many of our items are shipped directly from our warehouse at Capalaba and some from a warehouse in Melbourne. Pick up is available on most items, however please ask prior to purchase.
A tax invoice is available for all items on request.
Payment required within 4 days of purchase please.
Returns are available on any item, unless otherwise specified.
Not all items are available for collection. If you wish to collect items, please contact us first to confirm.
If you're not happy with your item then we would love the opportunity to rectify the situation!
Please contact us immediately to arrange a refund or exchange.
For Clothing and Costume items:
Any item you receive that does not fit can also be returned for a refund or exchange.
Please note we do not refund the original postage as this part of our awesome service has already been performed. We do not refund postage costs to return items unless an item is faulty or damaged.
If you are exchanging your item for a different style or size, we ship your replacement item with no postage cost to you.