Nortel BCM50 Telephone System 8 Analogue + 28 Phone Installed GST & Vmail Inc

Nortel BCM50 Telephone System Package:

6 Months Warranty Included.

Installation Is Available Australia Wide

The system comes with the following components:

1 x Nortel BCM50 Control Unit

2 x Nortel BCM50 Expansion Chassis

1 x GATM8 Analogue Line Module 8 Port

1 x Nortel DSM16+

1 X Nortel T7316E Executive Telephone

27 x Nortel T7100 Display Phones

3 x Amphenol cables

3 x Nortel BCM50 Power Supplies

1 x Full On Site Installation & Training

Licences Included:

12 x Digital Sets + (16 on DSM16+)

28 x Voicemail

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System Information:

The Nortel BCM50 Telephone System is amongst the most advanced systems on the market. With a massive range of features available, it is safe to say that the BCM50 will surpass most businesses requirements. As standard we sell all our BCM50 systems with the basic 12 Voicemail Boxes and 12 Digital Extensions. However, as the largest refurbished telecoms specialist in the UK, we are able to tailor a package to fit your exact requirements. We always have over 500 units in stock with various licences, which means that we can integrate a system -with a lot more features- without blowing your budget.

We have systems that are preconfigured with IP Extension Licences, Lan Cte Licences (enables screen popping- useful for Taxi companies) and many more. We also stock a full range of modules at budget prices. The system is very versatile and will allow you to change from Analogue to ISDN2 or even ISDN30.

Please read through this list of available features and if there is anything that you think will help your business, please call us, and let us bespoke a package that will exceed all your expectations.

If you need help with some basic programming you can find lots of answers on our Forum.

Features:

One of the Industry's Largest Portfolio of Telephony Features: More than 200 in all lets you process calls with exceptional reliability, efficiency and flexibility. You can be sure that all callers receive prompt, professional treatment. Employees enjoy convenience, productivity and control features that reduce phone tag and frustration. For example, the system can put a call on hold to page a person, who can then pick up the call from any extension.

Voice Messaging: Enables callers to leave important information on a mailbox for a selected user, department or groups of users. The system adds call information, such as calling line ID, time and date of the call and priority level. Employees can record their own personalised greetings and enjoy password protected access to their messages from anywhere. Mailboxes are virtually unlimited, as the Business Communications Manager 50 provides 100 hours of message storage.

Auto-Attendant: Answers calls 24 hours a day with your personalized greetings and routes calls to the right people, departments or voice mailboxes - according to time of day, day of week, holiday schedule and calling line ID. The routing logic can include multiple levels, so callers can self-direct to exactly the right destination.

Unified Messaging: Converges voice, fax and email messages onto users PCs or laptops, to be managed by one standard application, such as Microsoft Outlook or Exchange. This convenience can be a real time-saver, especially for users with heavy call volume.

Convergence of Services over IP: Supports powerful new e-business applications that improve operations and customer service, cost-effectively extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges for site-to-site calls.

Universal Internet Access: Gives authorised user’s access to the company intranet or the Internet. Optional security features - such as authentication, encryption, firewall and virtual private networks (VPNs) - provide safe connectivity among business sites and for mobile or home-based employees.

Call Centre: Distributes incoming calls among up to 10 active agents or designated employees, to create an order desk, reservations department, customer service group or technical support centre. Calls can flow into two queues aligned with agent skills, so callers have an express lane to the right destination, and agents can give the best possible service.

Computer Telephony Integration (CTI): Enables you to use third-party, PC-based applications to control telephone services, such as a click-to-call company directory or automatic screen 'pops' of a customer's account status alongside a customer's call. It's simple to activate, set up and manage these applications from any workstation that has LAN or Web access, using a standard management application called Element Manager and "Start-up Profile".

Nortel BCM50 Maximum Capacity:

44 Digital Extensions

12 Analogue Extensions

100 Ring Groups

30 Hunt Groups

Set based admin or LAN based admin

600 CLID log spaces

70-255 system speed dials

10 voicemail ports, 2 fax ports

100 hours of voicemail storage

Up to 12 IP Trunks available, including SIP trunks

Up to 32 IP sets supported

Nortel BST door phones now supported on BCM50 2.0 & BCM50 3.0

Fax messaging is supported

Unified messaging is supported

Nortel Intelligent & Basic Call Centre supported

Nortel Call Centre Reporting available

Mailboxes and Park & Page available

Up to 44 digital phones, using one expansion cabinet

Up to 1000 Mailboxes

One PRI supported, using one expansion cabinet

Key codes are required for everything including expansion cabinets

Nortel BCM50 uses a 40 GB SATA HD

Up to Two Expansion Cabinets are supported

One Media Bay Module per Expansion Cabinet, maximum two Cabinets

Dip switches not used

 The package is covered by a 6 month return to base warranty. If maintenance is required this can be purchased from our eBay store.