Shipping and handling
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Shipping and handling |
Each additional item |
To |
Service |
Delivery* |
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US $15.00
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US $5.00
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Canada
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Expedited Shipping (Canada Post Expedited Parcel)
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Estimated within 4-10 business days
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Domestic handling time
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Estimated sales tax
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Will usually ship within 3 business days of receiving cleared payment[newWindowTxt].
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Seller charges sales tax in multiple provinces.
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Return policy
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Item must be returned within
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Refund will be given as
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30 days after the buyer receives it
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Money Back
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Return policy details
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Due to extra shipping costs to some rural and northern Canadian cities, additional shipping costs may be incurred. The buyer may cancel the transaction without penalty if he chooses to not pay this amount.
Our Goal is to ensure your complete satisfaction with your purchase. You may return any purchase (except parts and accessories)* to us for any reason, for a full refund within 30 days of receiving your shipment. Claims for missing items, items damaged in transit or items deemed defective on arrival must be sent to us within two (2) business days of receipt of merchandise via en email through eBay to customer service.
Prior to issuing a return authorization number (RMA) for defective items our customer service representatives may proceed with troubleshooting the item by phone or email. Any item returned as defective may be tested by our technicians prior to refunding to confirm it is defective.
Shipping and handling (S&H) charges are non-refundable; however, we will gladly refund your original shipping cost if you are returning an item because of an error on our part.
Please allow 7-10 days after the return has been received for an applicable credit to be issued.
How to return or exchange an item:
• In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number.
• To request an RMA please email us through the eBay messaging
• Place the original package into a shipping carton and include all accessories and manuals (and DVD’s when applicable)
• Please do not place stickers or shipping labels on the original manufacturer’s package.
• The RMA number must be clearly written on the outer box.
• We recommend you ship via insured ground service with a tracking number. We are not responsible for lost or damaged packages.
• Return shipping charges are the responsibility of the customer.
Send pre-authorized returns to:
Web Services
10200 Cote de Liesse
Lachine, Qc
Canada
H8T 1A3
* Parts and accessories are non-refundable.
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Payment details
| Payment method | Preferred/Accepted | Buyer protection on eBay |
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PayPal Preferred
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Pay with
and your full purchase price is covered | See termsfor PayPal coverage - opens in a new window or tab |










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