We have a 14-day return policy (from date you receive item) on all unworn, new items purchased In the unlikely event that a return/exchange is requested, all returns must include all original tags if any, items undamaged, and in the original condition as received. We offer Free Shipping on our items however, original shipping is not refundable and will be deducted when returned item is received. A flat Restock Fee of $10 is also deducted for every item returned. Please contact us prior to find out shipping amount before shipping out your item if needed. Buyer is responsible for shipping costs when shipping products back. If returned or exchanged, Buyer is not refunded for original shipping and return shipping. Once the item is returned, we will send you a Mutually agree to cancel form from ebay. Once accepted, we will issue you a full refund of the purchase price minus the shipping associated with your item. No shipping fees are refunded. Please contact Fashionalacarte_com before sending back any item. In the highly unlikely event that the item is misrepresented, flawed, or mis-listed, We will take full responsibility. Contact us, and we will provide instruction as to how to receive your full refund/item exchange if this is the case. * Original Shipping amount paid by fashionalacarte_com and a $10 restock fee is deducted for every item returned.