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Warranties
Tiffany Hepburn LLC
sells all products "as is/as seen" and does not warrant nor convey an expressed
or implied warranty. Any warranties from the original equipment manufacturer
that conveys to the purchaser are subject to the original equipment
manufacturers terms and conditions. Payment Options
PayPal Only (Confirmed PayPal addresses only). Payment must be made within 3
days of the auction end.
Factory Rebates
We make no claims
as to the availability or acceptance of factory rebates through purchases made
from Tiffany Hepburn LLC on eBay. We will however work with you to help you
qualify for rebates if possible. If you have questions regarding a factory
rebate, please make sure you ask prior to bidding.
Shipping
We ship
domestically through UPS Ground, USPS First Class, and USPS Priority Mail. We
ship internationally via USPS Priority Mail International. We also ship via
freight carrier and offer local pickup from a shipper of your choice.
Orders will ship from Galindas Boutique's Florida offices within 2 business
days of the payment being received via PayPal. Shipping is available worldwide.
However, we do reserve the right to confirm payment and impose up to a seven day
waiting period on shipments to non confirmed paypal addresses.International
shipping is available for all purchases.
1. We ship
UPS Standard, USPS First Class Mail, or USPS Priority Mail or USPS Priority Mail
International.
UPS – UPS normally takes 1
to 5 business days and provides tracking.
UPS cannot ship to a P.O. Box.
USPS PRIORITY MAIL DOMESTIC –
This option takes 2
to 3 business days, and includes tracking.
USPS
STANDARD FIRST CLASS INTERNATIONAL - This option is the
cheapest option. Please note that this option DOES NOT include
insurance and it does not include detailed tracking of the package. This is also
the slowest method. We do NOT recommend utilizing this shipping
method to ship to Brazil,
China, Russia or Africa
as this service transfers the package to local shipping companies and we have
experienced lost packages in those
countries.
USPS
PRIORITY MAIL INTERNATIONAL - This option is the
safest way to ship internationally. This option has detailed tracking on the
shipment. Because it offers detailed tracking, in the event the package is lost,
we will be able to resend the item since we will be able to verify that it is
lost. This option is also available for combined shipping.
PLEASE
UNDERSTAND THE INTERNATIONAL PACKAGES WILL GO THROUGH THE RECEIVING
COUNTRY'S CUSTOMS OFFICE, WHICH MAY DELAY (SOMETIMES SIGNIFICANTLY DELAY) YOUR
SHIPMENT. THIS IS A FACTOR OF EACH COUNTRY'S CUSTOMS OPERATION AND IS OUT OF
OUR CONTROL. YOUR SHIPMENT WILL REACH YOUR COUNTRY IN A REASONABLE TIME, BUT WE
HAVE NO CONTROL OVER THE TIME YOUR ITEM WILL SPEND IN CUSTOMS BEFORE IT WILL
REACH YOU.
3. Customs
fees are normally charged by the shipping company or collected when you pick the
item up. These fees are not additional shipping charges. These are fees the
buyer is responsible for and is not included in the fees to the
seller.
4. We won't
under-value merchandise or mark the item as a gift on customs forms. Doing that
is against U.S. and international
laws.
Contact Us
You can contact us on
our customer service line 24/7 at 407-385-3670 or through
Ebay.
Sales Tax Information
and Tax Exemption Tiffany Hepburn LLC is
located in Orlando, Florida and as such is required to collect sales tax from
any person or business located in Florida. We accept sales tax exemption with a
signed copy of your current State of Florida resale certificate.
Return Policy
Products sold by
Tiffany Hepburn LLC on eBay are not returnable for credit or refund.
Terms & Conditions
The following terms
and conditions of sale are applicable to any purchases made from Tiffany Hepburn
LLC.
1.
We reserve the
right to cancel any bids, including but not exclusive to those made by bidders
with low or no feedback. If you have low or no feedback, please contact us prior
to bidding.
2.
Orders whose
ship to address does not match with their confirmed PayPal ship to address will
be automatically cancelled. Please contact us prior to purchase if your ship to
address is not the same as your paypal confirmed shipping address.
3.
We ship by UPS
Ground. Orders whose ship to address is a P.O. Box will automatically be
cancelled. If you need to arrange different shipping means, please contact prior
to bidding.
5-Star Service Guarantee
We
ensure your satisfaction with our 5-Star Service Guarantee. (We
Guarantee our Authenticity, Description Accuracy, Communication and Fast
Shipping)
If for any reason you don't feel you got 5 Star service, let us know and we'll try our best to rectify it immediately :)
Our
customer service agents are here to help!!! If you have any questions
or need assistance, you can contact one of our customer service agents
by phone at 407-385-3670.
Volume Discounts And Combined Shipping Are Available
Purchasing
gifts for loved ones, or for corporate rewards programs, for a store,
or for your own collection contact us for Volume Discounts and Combined
Shipping Prices.
International Buyers – Please Note:
Import duties,
taxes, custom fees, and charges are not included in the item price or shipping
cost. These charges are the buyer's responsibility.
Please check with
your country's customs office to determine what these additional costs will be
prior to bidding or buying.
Customs fees are
normally charged by the shipping company or collected when you pick the item up.
These fees are not additional shipping charges.
We won't under-value
merchandise or mark the item as a gift on customs forms. Doing that is against
U.S. and international
laws.
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