We are wholesaler and exporter and we have served thousands of customers from all over the world.
Our products are direct from factory, there is no middle man, so we can provide quality items yet very low price.
We accept payments through Paypal only.
If you don’t have Paypal account, please register at www.paypal.com
Payments should be completed within 3 days after auction ended.
*Buyer bidding on multiple items please wait to make one combined payment when you finish shopping with us. You will have maximum 2 weeks of combine period.
If you’d like to pay for your item(s) later than 3 days please inform us first.
Combined payment does help us to lower our costs and allow us to maintain the lowest prices possible. Although we could not force buyers to make combined payments, however, we reserve the rights to block customers who constantly paying separately to shop in our store in order to maintain our competitiveness.
All items will be shipped from Hong Kong by Hong Kong Post Regular Airmail within 2 business days upon payment cleared. Under normal circumstances, shipping takes approximately 8-15 business days.
We cannot guarantee postal time. Once the package dispatched we do not have any control on postal delivery time and customs clearance time. The above delivery time frame is for references only. Please calculate your deadline and delivery time frame carefully to avoid disappointments.
If you have certain deadlines need to meet and not sure if the delivery will catch it. Please contact us for advises before pay.
All our items will be shipped to buyer’s eBay address. We will take the eBay address as your standard shipping address. If you want to change the shipping address, please inform us before you pay.
Registered Mail is not required on orders under total amount $50.00(included shipping). Mandatory Registered Mail fee of $2 will be assessed on orders value at $50.00 to $99.99. For orders over $99.99, additional Registered Mail is calculated at $1 for each additional $50.00 value.
Pay attention to the following countries customer:
Italy, South American, Africa
Due to the highly lost mail from our experience, customers from above
countries, Registered Mail is required. If you don’t apply Registered Mail , you will not get any refunds when the item lost.
We do not charge any sale taxes.
Since it is an international orders, customers are responsible for all taxes, duties or tariffs if applied by your local customs. Note that, the taxes, duties, or tariffs is not part of the shipping charges. It is not charged by us nor your post office. It is charged by your countries customs department. For an exact costs of these fees you should see your local post office or customs office. We do not and will not responsible for such expenses under any circumstances.
If you are not fully satisfied with our product, please return it within 30 days for a full refund. Please note that the shipping charge and Registered Mail are not refundable and that a 15% restocking fee may be charged in case of excessive returns on a single transaction.
For any reasons of unauthorized return like wrong addresses, undeliverable addresses, refuse of packages or addressee not available when delivered, items/packages will not be resent. And refunds will be make after we received the returns.
Buyers are responsible to update their information and provide right addresses. Although it is free shipping offered, shipping costs still existing for us. Buyers provide invalid shipping addresses with unauthorized return packages will be blocked forever.
At K-Mega-Jewelry customer satisfaction comes first: Check out what our
customers say in our feedback ratings! However, if for some reason you
unhappy with our products or service, please email us in ebay message.
We resolve 100% of all disputes, responding to all questions and
inquiries within 24 to 36 hours, and guarantee that both parties will
part ways happy and satisfied. We urge you to contact us before leaving a
negative comment in our feedback form.