Type of Payment Accepted: We strongly encourage payment through PayPal for the fastest shipping. The Payment must be received within 7 days of the auctions close. If payment is NOT received within 4 days of the auctions close, we'll send you a reminder and if you will not answer to us will open an unpaid item dispute with eBay. A that point, the sale will be considered void and the item will be relisted. If you have any problems, please contact us, we understand sometimes situations come up.
Shipping & Handling Cost Our shipping costs are clearly stated at the bottom of our listing, and cover our professional packing materials and delicate handling. All shipping costs are FINAL and NOT subject to change. Most items shipped by eBay NJ Big Deal are packaged in a brand new, high-quality box and cushioned with industrial-strength air pillows. While we spend more than the average eBay seller on packaging, we take pride in having every item we ship arrive safely to the buyer.
Domestic Shipping We ship via UPS, DHL or USPS to all the states Monday to Friday. We don't ship on the weekend.
International Buyers: We ship via UPS, USPS Priority Mail International and USPS Express Mail International, with full online tracking.
We are not responsible for all duties, brokerage fees and taxes, which are NOT included in the shipping costs (we will not label items as "gifts" because it's illegal).
We ship small items via First-Class Mail International, which it has NO tracking and transit times of 1-4 weeks
Can We Ship To Your Country? If you can pay by PayPal, then we can ship to you. However, very large items are unable to be shipped internationally (ask before to bid for the rate).
Local Pick-Up: At NJ Big Deal, we keep our prices down through the power of automation and therefore local pick-up is NOT allowed, unless the Shipping Table above explicitly mentions that we can do local pick-up (typically for larger items). In the case that local pick-up is allowed, a 7.0% New Jersey sales tax and small handling fee will apply.
NJ Big Deal offers a Gold-Standard, 14-Day Money- Back / Exchange Guarantee on every item we sell ONLY if the item you receive does not match our description or the pictures. Buyers must notify us within 7 days of receiving the item to initiate a return (see Contact Information). After 7 days, the item is legally yours and cannot be returned. NO EXCEPTIONS. Once your return is approved, we will issue you an RMA # for your order. We do NOT accept returns for items accurately represented. If such an item is received back, it will be returned to the buyer at their expense, or a 20% restocking fee (min. $10) will apply. No S&H refunded in any case. We do NOT accept returns for items without an RMA number, so please contact us today if you want to initiate a return for your item. Please be aware that it may take up to two weeks to issue a refund. International shipping, taxes, and customs are non-refundable.
Legal: NJ BIG DEAL IS NOT ALWAYS THE OWNER OR SELLER OF THESE GOODS, BUT MERELY A BAILEE ACTING ON BEHALF OF THE SELLER TO FACILITATE THE SALE OF THE GOODS BY HOLDING THE GOODS UNTIL SUCH TIME AS A SALE IS COMPLETED AND THE GOODS ARE SHIPPED TO THE BUYER. SOME ITEMS WE CARRY IN THE STORE, ARE OFFERED AS A "PRE SALE ITEMS" IN BEHALF ON THE OWNER, WE WORK WITH BUSINESSES ALL OVER THE US AND WE GUARANTEE TO SHIP THE ITEM WITHIN 30 DAYS FROM THE DATE THE LISTING END. IN MOST OF THE CASE, WE SHIP WITHIN 4/5 DAYS AFTER THE PAYMENT RECEIVED. NJ BIG DEAL WARRANTEES AND REPRESENTS THAT THE GOODS ARE AS THEY ARE DESCRIBED IN THE ABOVE LISTING. WE WILL ACCEPT RETURNS OF THE GOODS ONLY IF THEY FAIL TO MEET THE DESCRIPTIONS ABOVE. NJ BIG DEAL SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. The warranty gives you specific legal rights and you may also have other legal rights that vary from state to state. NJ BIG DEAL ENTIRE LIABILITY TO YOU OR ANY THIRD PARTY UNDER ANY CIRCUMSTANCES IS LIMITED TO THE SALES PRICE OF THE RELEVANT GOODS AND $100. Some states do no allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Contact Info At NJ Big Deal customer satisfaction is our number one priority. If you have any questions or concerns regarding your purchase, please contact us immediately, and we will work to resolve your issue. Email: Please use the ASK SELLER A QUESTION link above? All emails will be promptly responded to during these customer service hours. All auctions and questions that occur over the weekend or after customer service hours will be handled the next business day.