1.) How could I upgrade software version?
ZTE has provided following ways to upgrade software version, you can choose any way that you need.
1.Terminal software online upgrade
2.T card upgrade package; (Please refer to the question【Does the mobile phone support SD card upgrade?】
Note: To get online upgrade package,1-click upgrade package and T card upgrade package, please log in official ZTE handset service support website to choose your model and download relevant documents. Different product has different upgrade method.
, after logged in website, please choose the country to view the related documents.
2.) How could I Change the System Language?
please follow these steps，
1.Touch the Home Key and swipe left to find the Settings app.
2.Touch Settings > Language.
3.Touch the box below Language.
4.Touch the language you need to touch OK.
3.) How could I do if I forgot passwords?
you can download version of restore factory settings.and reboot to recovery mode, and select wipe data/factory reset.
4.) How could I log in Internet, including data business (2G & 3G)?
To enable or disable data access:
1. From the Home Screen, touch Settings > Cellular & Data.
2. Check Data connection to enable data access over the mobile network. Clear the check box to disable data access.
5.) How to use WiFi?
please follow these steps，
1.From the Home Screen, touch Settings > Wi-Fi.
2.Touch Wi-Fi to turn it on. The phone automatically scans for available networks. Touch Search again if necessary.
3.Touch a network name to connect to it. If the network is secured, enter the password.
NOTE: Your phone automatically connects to previously used Wi-Fi networks when they are in range.
6.) How do I share the Internet with the compatible devices? (USB tethering and portable Wi-Fi hotspot)?
Share Your Mobile Data Connection via USB
You can access the Internet on your computer via the USB tethering feature of your phone. The feature needs data connection on a mobile network and may result in data charges.
1. Connect your phone to your computer with a USB cable.
2. From the Home Screen, touch Settings > Internet sharing.
3. Touch USB tethering to turn it on.
Share Your Mobile Data Connection as a Wi-Fi Hotspot
You can share your phone's data connection with other devices by turning your phone into a portable Wi-Fi hotspot. The feature needs data connection on a mobile network and may result in data charges.
NOTE: When the Wi-Fi hotspot feature is enabled, you cannot use your phone's applications to access the Internet via its Wi-Fi connection. You still remain connected to the Internet via your mobile data network.
1. From the Home Screen, touch Settings > Internet sharing.
2. Touch Wi-Fi hotspot to turn the feature on.
3. On another device, locate your phone via Wi-Fi and connect with it to start using the phone's mobile data.
NOTE: The hotspot name and password is displayed below the Wi-Fi hotspot switch. You can also touch Hotspot settings to change the name (SSID network name), password, and security.
7.) How could I install applications in Micro SD card (TF card)?
No, it doesn't support
8.) How to take down back cover?
Please power off the mobile phone, place it on you hand with LCD facing downwards. Find the small gap on the lower of joint close, then push up the back cover from the gap to separate back cover from your mobile phone.
9.) How could I take out battery?
Please power off the mobile phone, place it on the hand with LCD facing downwards. Find the small gap on the lower of joint close, then push up the back cover from the gap to separate the back cover from your mobile phone.
Find the gap on battery slot, then lift up the edge of battery to get the battery out.
10.) How could I take out memory card?
Please power off the mobile phone, place it on the hand with LCD facing downwards. Find the small gap on the lower of joint close, then push up the back cover from the gap, then the back cover is separated from your mobile phone.
Find the gap on battery slot, then lift up the edge of battery to get the battery out
Gently pull the memory card holder along with the direction of "Open", and lift the holder, then place the memory card in memory slot, close the memory holder, and gently pull the holder along with the direction of "Lock" to lock the memory card.
11.) How could I light up the screen after the mobile phone entered into standby (Black screen)mode?
You can press Power key to light up screen. In order prevent lighting up screen by accidently pressing the key and save the standby time, ZTE hasn't designed any key awake function.
Note : Please refer to the question【How do I adjust the idle time of mobile phone before getting into sleeping mode?】for more details.
12.) What does the signal icons indicate?
When 【Data】of mobile phone is enabled ,some signal icons will appear on the top of screen, they indicates the wireless network type of your smart phone, the detail are as follows:
E means EDGE network;
G means GPRS network;
H means you are using HSDPA network, it's a data transmission mode of WCDMA network .
13.) How could I check the available memory of mobile phone?
To check the storage of SD card and available memory space, please press settings--Application Storage.
14.) How to enable or disable the summer time or winter time?
The mobile phone doesn't support adjusting summer time and winter time.
15.) How does the mobile phone get into Airplane mode?
To get into 【Airplane mode】:
In the Settings app, touch Airplane mode under Network & connectivity. All the phone's radios that transmit voice or data are turned off.
16.) How could I set multiple phone numbers for single contact?
1. Touch "+" above the contact list.
2. Enter the contact name, company, phone numbers, email addresses, and other information. Touch Add Picture to assign a picture to the contact from Gallery or new picture taken using Camera.
4. Touch Done to save the contact.
17.) How could I use GPS function and other Navigation software of mobile phone?
To use GPS function:
1. Firstly please make sure your mobile phone has built-in GPS signal receiver;
2. Please enable GPS equipment : Settings--Geolocation--Check
3. Please install relevant map application or navigation application. ZTE open has built-in 【Here map】
18.) How could I quickly view the charging status of mobile phone?
When the mobile phone is being charged, please press power key to get into standby status, then press power key again to open standby screen, the charging status is showed on screen.
19.) How could I turn on USB debugging?
Enter into settings--Device information--More information---Developer--Remote debugging
20.) How to find the IMEI number of mobile phone?
There are three ways to find the IMEI number of mobile phone.
1.Enter into home screen and press Device information--More information --IMEI Status massage, then you can view the IMEI/MEID number of device and other basic information.
2.Take out battery cover and battery, then you can find a label which is printed with IMEI MEID number on the back of device.
3.Enter into home screen and open the dialing pad, dial *#06# to open the manual function test mode, choose IMEI/MEID,then the device displays the IMEI number of device.
Remark: IMEI (International Mobile Equipment Identity) is used for identifying the number of GSM mobile phone.
21.) How could I check the version of mobile phone?
To check the information of mobile phone:
22.) How could I check the status of battery power?
To check the status of battery power, please press setting--Device --battery
23.) How could I set incoming call ringtone for specific contacts?
No, it doesn't support untill now
24.) How could I move or delete the icons of home screen?
You can hold the icon that you want to move over 2 seconds until you can feel the mobile phone shocking slightly, then you can drag the icon to the trash can on the lower of screen to delete icon.
25.) Could I view the running applications and disable the unused applications of mobile phone?
press home key over 2 seconds, you will see all the running applications, and disable the unused applications by press ×
Note : All applications is a square icon on the straight lower of home screen.
26.) How could I change the wallpaper of mobile phone?(Screen saver)
You can set the wallpaper for the Home Screen and Lock Screen.
1. Touch the Home Key and swipe left to find the Settings app.
2. Touch Settings > Display.
3. Touch the Wallpaper area.
4. Touch Wallpaper, Gallery, or Camera to select a source for the new wallpaper.
5. Touch the image you want to use as the wallpaper, or take a picture if you've chosen Camera. Some cropping may be needed for Gallery images.
27.) Could I delete the built-in applications(Customized by operator )?
Generally the built-in operator customized applications cannot be deleted. So far some the third party applications of products (Not customized by operator) can be deleted, the users can enter into application management options to operate.
28.) How many characters can I edit for SMS at most?
Theoretically there is no limit on the numbers of words. For single message, you can edit 160 English characters(70 Chinese characters), when the characters are beyond the limit, the message will be sent by automatically divided into 2 pieces, when the message is over the length of 10 pieces of messages, the message will be automatically send as MMS.
29.) How could I install compatible applications in my mobile phone?
you can directly search and download the applications that you want from【Marketplace】
Note : This function works with Wi-Fi or GPRS/3G, which will shorten the battery life. Also you may need to pay GPRS/3G fees.
30.) How could I install the applications from computer to mobile phone?
No, it doesn't support untill now
31.) How could I uninstall the applications of mobile phone?
You can hold the icon that you want to move over 2 seconds, and uninstall the applications the unused applications by press ×
32.) How could I use the operator customized software?
To use the operator customized third party software, please contact your service provider for more details.
33.) Could I customize the arrangement of applications on mobile phone?
The arrangement of applications in 【All applications】is solid, which cannot be adjusted and moved. However, you can customize the applications on home screen. You can refer to the question of 【How could I customize the arrangement of home screen and wallpaper】for more details.
34.) Could the mobile phone switch the network mode when WiFi has no signal?
Yes, the mobile phone will automatically switch to GSM or 3G network when WLAN signal is weak. If you worry about the network traffic, you can disable the data business in Settings.
35.) Does the mobile phone support PPOPE dialing?
No, it doesn't.
36.) How could I change the name of mobile phone?
1. From the Home Screen, touch Settings > Bluetooth.
2. Turn Bluetooth on.
3. Touch Rename my device and touch the current name field.
4. Edit the name and touch OK.
37.) How can I transfer the file or data via Bluetooth of mobile phone?
Send Data via Bluetooth
1. Open the appropriate application and select the file or item you want to share.
2. Select the option for sharing via Bluetooth. The method may vary by application and data type.
3. Touch a Bluetooth device the phone has paired with or wait for it to search for new devices and pair with it, and then touch OK.
38.) Why cannot other mobile phone/computer search for my mobile phone though my Bluetooth is enabled?
Please enter into Bluetooth settings(settings-netword&connectivity---Bluetooth), then click the name of device to check whether the device is detected.
39.) Could I set other locking methods for mobile phone except pattern locking?
No,we just support passcode locking method untill now
40.) How could I disable the virtual keypad ringtone and keypad vibration?
To disable virtual keypad ringtone:
Enter into settings——Personlization—Sound---other sounds -Remove √ of 【keypad】
41.) How could I adjust the contrast or brightness of mobile phone?
To adjust the contrast and brightness of mobile phone:
Press settings——Personlization——Display——Brightness. Remove the √ of 【Adjust Automatically】, then you can move the bar on the lower to adjust the display brightness of LCD, then click【OK】.
42.) Does the mobile phone support SD card upgrade?
Yes, it does.