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Other item info
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Seller assumes all responsibility for this listing.
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Discounts for Volume Buyers We will give a good discount to buyers buying in bulk or looking to build a long term relationship. Please contact us via ebay.com Ask a question section, call toll free 888.520.1254 or 310.670.4138 for more information. All of our bulk sales will be processed through eBay. Need Help? Frequently Asked Questions Help in Arabic - Help in Chinese - Hilfe in Deutsch - Encuentre ayuda en Español
What is your RETURN policy?
Please refer to a section above for full details.
Do you COMBINE shipping?
We combine shipping for all of our orders. Additional fees apply and vary. For most items, additional shipping costs $4.99. Please see specific auctions for full information. WHEN can I expect my order to arrive?
We usually ship all orders within 2 business days of receiving payment. US orders are usually delivered within 3 to 5 days of being shipped. International orders might take up to 3 weeks, but they are usually delivered within two weeks.
When will my order arrive if 2-Day FedEx or Overnight FedEx is selected?
Orders are processed 2 business days after payment is received. So, if your order is placed on Monday, package will be shipped on Wednesday. If Overnight service is selected, item will arrive on Thursday. If 2-Day service is selected, order will arrive on Friday.
How much is the Shipping and Handling Charge?
Varies for each auction. Please note that we offer combined shipping.
Do you ship INTERNATIONALLY?
Yes, we ship to most countries. We reserve the right not to ship to certain countries if we expect to have customs problems. Please be advised that we reserve a right for watches or other items containing ANIMAL PRODUCTS (i.e. python, crocodile, alligator, and similar skin straps) not to be shipped internationally. All packages to South Africa, France, and Hong Kong will ONLY be shipped via FedEx to a residence or business address (excluding P.O. Boxes). Regular shipping rates will apply (No extra charge for FedEx).
Can you send my item as a GIFT or DECLARE LOWER VALUE?
All of our packages, international or within the US, will be marked as commercial items. We will also provide the correct eBay total order value to customs. We cannot make any exceptions.
Is this item AUTHENTIC?
All of our items are 100% authentic. Almost all of them are brand new, unless otherwise and clearly stated. What is the shipping method for EXPENSIVE items? We reserve the right to ship certain items over $750 via FedEx service only to make sure your package arrives quickly and securely.
Can I PICK UP item myself?
All items will be shipped via approved carrier to make sure all orders are fully tracked and recorded with eBay.
Can I ship to an ALTERNATE ADDRESS?
Your address must be verified by PayPal. We will be happy to ship the item to a different address if PayPal has verified it.
Can you RESIZE a ring for me?
Please contact us if you would like to resize your ring for a $25 fee. Please be aware that not all rings can be resized. How to determine your ring sizes?
Our ring sizes are usually given in US and European measurements. Please use Ring Size Converter to find French, German, British, Swiss, and Japanese ring sizing information.
What PAYMENT METHODS do you accept?
We primarily accept PayPal payments, but can also accommodate buyers who would like to pay with credit cards.
I paid for my 2 orders in the same day. Will they be SHIPPED TOGETHER?
Please wait until all of the auctions have ended and complete the checkout from the most recent email that you received from us. Once you have completed the checkout, you will not be able to combine any additional auctions. We start to process and rush your order once checkout is completed with payment.
Where can I get my TRACKING number?
We will email you your tracking number once we process your order. All of our packages are safely insured.
Will I have to pay DUTIES/IMPORT TAXES on ordered items?
Any custom fees due for payment upon order delivery will be the sole responsibility of the customer. We cannot say with certainty how much duties will you be paying upon order receipt. Please consult your local Customs Office for duties, regulations and restrictions for details on this issue.
What kind of WARRANTY is provided for the watches?
Since most of the items are close-out deals, manufacture warranty is not available.
Do you have a STORE and where is it located?
We do not have a showroom or a physical store. All sales are done via eBay.        
Thank you for visiting our store.  Buy with confidence.
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Seller assumes all responsibility for this listing.
Shipping and handling
Save up to US $24.01 on shipping when you buy additional eligible items from vividgemz.
Item location: Los Angeles, CA, United States
Shipping to: Worldwide
Excludes: Iraq, Congo, Democratic Republic of the, Libya
Shipping and handling | To | Service | Estimated delivery* |
|---|---|---|---|
US $24.99 | Canada | USPS Express Mail InternationalTM | Varies for items shipped from an international location Seller ships within 2 days after receiving cleared payment - opens in a new window or tab. |
* Estimated delivery dates - opens in a new window or tab include seller's handling time, and will depend on shipping service selected and receipt of cleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Domestic handling time | Estimated sales tax |
|---|---|
Will usually ship within 2 business days of receiving cleared payment- opens in a new window or tab. | Seller charges sales tax in multiple provinces. |
Return policy
Item must be returned within | Refund will be given as |
7 days after the buyer receives it | Money Back |
| The buyer is responsible for return shipping costs. |
Return policy details |
We guarantee your satisfaction. Please inform us if you would like to return your item. Our return address is:
Vivid Gemz
5601 W.Slauson Ave, Suite 290
Culver City, CA 90230
USA
We will accept all items that are returned in the original condition. We will issue a refund for the original sale amount once we receive your item. |
Payment details
| Payment method | Preferred/Accepted | Buyer protection on eBay |
|---|---|---|
 | PayPal Preferred | Pay with  and your full purchase price is covered | See termsfor PayPal coverage- opens in a new window or tab |
Seller's payment instructions
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