Whether you’re buying or selling, you can stay on top of what’s happening on eBay by receiving notifications about:
- Order updates: Get the latest on items you've purchased
- Shopping updates: Updates about items you're interested in, listings that are ending, offers you've made, and changes to items in your cart
- Recommendations and rewards: Personalized recommendations, eBay rewards and offers, what's trending on eBay
- Selling: Auctions, offers/counteroffers, order updates and listing help
- General: Messages received, daily and special deals
- Saved Searches: Notifications on the searches you've saved
You can choose to receive notifications via the eBay app, emails to your registered email address, or SMS/text messages.
Turning on eBay app notifications
Here’s how to turn on notifications to stay up-to-date with all your eBay activity:
Troubleshooting eBay app notification issues
Here are some common issues with eBay app notifications, and how to to resolve them.
Email notifications
By default, you’ll automatically receive email notifications about your eBay activity to your registered email address. You can change the following settings at any time:
- The email address notifications are sent to
- The notifications you’d like to receive
Here’s how to change your settings in My eBay:
- Go to Communication preferences - opens in new window or tab.
- Select Show All at the top of the page to see your current settings.
- Set or change your settings.
- Select Save.
You can also receive alerts on your mobile device by downloading the eBay app and following the steps above to turn notifications on.
eBay will send notifications for the purposes identified in our Privacy Policy. The number of messages we send varies based on your activity.
Tip
If you’re not getting notifications even after you’ve set them up in your preferences, try checking your junk mail folder.