3 min article

Viewing and changing feedback left for sellers

You can find all of the feedback you've left for sellers in your Feedback profile - opens in new window or tab. Once you’ve left feedback, you won’t be able to edit or delete it, unless you ask the seller to send you a feedback revision request. Alternatively, you can add extra comments or information to your original feedback by leaving a follow-up comment.

How to follow up on feedback you've left

From time to time, you may want to follow up with some additional context or information on feedback you've already left. You can leave one follow-up comment on each item. Here's how:

  1. Go to Feedback left for others - opens in new window or tab.
  2. Select Follow up next to the item number.
  3. Write your follow-up comment.
  4. Select Leave Follow-up Comment.

Keep in mind that leaving a follow-up comment doesn't change your original comment or rating.

Once you've submitted positive feedback for a seller, you can't change it to neutral or negative feedback.

Revision requests

If you wish to revise your original feedback you can contact the seller directly and ask them to send you a feedback revision request.

If a seller would like you to revise your feedback, we'll send you an email with all the details.

Once you’ve received your revision request, you’ll then have 10 days to either:

  • Revise the feedback – Select Accept request in the email and we'll guide you through the process of changing your rating and comment. When you revise or remove feedback, your original comments will no longer be visible on eBay
  • Decline the request – Select Decline request in the email and state your reason for doing so. If you'd like to keep your reasons private, select I don't want to share the reason with the seller

We'll send you a reminder if you haven't responded after 7 days. Revision requests expire after 10 days and the feedback won't be changed if you haven't responded within that time.

You can add follow-up comments to your original feedback or contact the seller to ask them to send you a revision request.

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