2 min article

Getting paid for items you've sold

When a buyer purchases one of your items on eBay, how you get paid will depend on the payment methods you offer and which one the buyer chooses at checkout.

If you're new to selling on eBay, learn how to set up and change your payment methods.

How to get paid

After you've sold an item and the buyer has paid, you'll automatically receive your proceeds, but the exact process and timing will depend on the payment method the buyer used. If the buyer pays with either PayPal or a credit card, we'll send you an email to let you know when the payment is in your account.

  • PayPal – When a buyer pays with PayPal, they'll send money directly to your PayPal account. In most cases payment to you is immediate
  • Credit card – If a buyer uses a credit card and you don't have a merchant gateway, then their payment is processed through the PayPal payment gateway before being added to your PayPal account
  • Merchant credit – If you've set up your own payment gateway, your merchant bank account will be credited as soon as the buyer's card information is received and processed
  • Payment on pickup – If your buyer is paying when they collect the item from you, you can accept bank or personal cheques, money orders, cash, PayPal, or cards. How quickly the money is available to you will depend on the payment method. We don't recommend accepting personal cheques or money orders for payment on pickup because if there's a problem, it could be harder to resolve than with other methods

Tip
We recommend verifying that payment has been made – and that you've received the funds – before sending your item.

Checking on the status of your payment

You can check the status of a payment in either Seller Hub or My eBay:

If a payment is showing as pending, there could be a problem with your PayPal address or, if you're new to selling, you may have funds on hold.

If you're waiting longer than you expect for a payment, contact the buyer to find out if there's a problem. If the buyer hasn't paid, you might be able to open an unpaid item case or cancel the transaction.

How quickly you get paid after a sale depends on the payment method the buyer uses. With online payment methods like PayPal or credit cards, payment is usually immediate.

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