2 min article

Leaving feedback for buyers

Leaving feedback for your buyers is a great way to say thank you. We recommend you leave feedback for your buyers as soon as they've paid – they'll be more likely to leave feedback quickly for you in return.

How to leave feedback for buyers

You can leave feedback for several items at a time, or do it one by one.

  1. Go to Orders in Seller Hub or Sold in My eBay.
  2. Choose the item(s), then select Leave feedback.
  3. Select Positive and enter a comment, then select Leave feedback.

"Verified purchase" will be displayed next to your feedback to let other eBay members know that your feedback relates to a purchase completed on eBay.

Viewing and responding to feedback from buyers

Learn how to add comments to feedback you left or received, or ask a buyer to reconsider their rating.

Automatic feedback settings

Discover how you can automate the process of leaving feedback.

Replying to feedback you received for an item you sold

Find out how to deal with Feedback disputes with buyers.

Seller performance and feedback policy policies

We always want your seller performance ratings and feedback to properly reflect the service you provide to your buyers, and will adjust these in situations where we find that you were not at fault.

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