3 min article

Making your listings more secure

To help protect data and important information like credit card details and passwords, we recommend that your eBay listing pages be updated to HTTPS from HTTP. This makes your listings – and your buyers' experience – more secure.

Hyper Text Transfer Protocol Secure (HTTPS) is the secure version of HTTP, where the "S" stands for "Secure." It means all communications between your browser and the website are encrypted, which is important to protect your data.

On Google Chrome, if any of your eBay listings contain non-secure content (HTTP), potential buyers will see a "Not Secure" warning in their browser when viewing your items. We believe that buyers who see this message may be less likely to buy your item.

Common HTTP content includes externally hosted pictures, cascading style sheets (CSS), HTML5 video and audio, and trading and inventory APIs.

You can check if your listings contain non-secure content with this tool.

If you don't see a "Not Secure" message in your browser when viewing your listings, it means they don't contain non-secure content and will continue to display as normal.

Updating your listings to HTTPS

If your listings contain non-secure content, you should update them to HTTPS. To do so, read our guide on securing your listings.

Edit bulk listings

With the Seller Cockpit Pro, you can process up to 500 listings at once. Here's how:

  1. Use the Seller Cockpit Pro to see all the listings that are not yet secured with HTTPS.
  2. Choose up to 500 listings at once and select Edit.
  3. From the dropdown menu under Edit Fields, select Item Description.
  4. From the dropdown menu under Process, select Bulk listings. In the “Find” field, enter HTTP. In the “Replace with” field, enter HTTPS, and replace.
  5. Save your entries by selecting Save and Close.

If you've included non-secure HTTP content in your eBay listings, Google Chrome may display a "Not secure" message.

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