2 min article

Selling internationally

Making your listings available internationally is easy and can help you grow your business by getting items in front of buyers worldwide.

When you offer international shipping in your listings, your items are available automatically to buyers outside of Canada, with no additional fees for non-managed payments sellers.

If you’re a managed payments seller, you can either offer international shipping or list directly on supported international sites. An additional international fee may apply.

How to sell internationally

Before you can sell internationally, you'll need to:

  • Have an eBay account in good standing
  • Have earned at least 10 feedback points as a seller
  • Have made your first successful sale more than 90 days ago
  • Post in an eligible category. Ineligible categories for international sales include Video Games, DVDs & Movies, Hunting knives, Auto parts, and Vehicles
  • Offering shipping to the US, UK, Europe, or worldwide. Specifying shipping service to these areas is highly recommended, since listings without specified shipping may be moved to the bottom of Best Match search results

Additionally, non-managed payment sellers will need to:

Non-managed payments sellers can make their listings available worldwide, or just to buyers in certain countries – simply add international shipping options to your listings. International buyers will be able to see that while your location is in Canada, shipping is available to their country.

There are some differences in selling internationally for managed payments sellers.

Remember too that when you sell to overseas buyers, you need to comply with laws in both your country and theirs, and your items must meet the selling and eligibility requirements for the eBay site in each country where you sell. You'll find information in our eBay International trading policy.

Here's how to add international shipping to your listings:

  1. On your listing, choose Show international services and options and select Save.
  2. Choose Flat Rate or Calculated. A flat rate means you choose a shipping cost. Calculated shipping is determined by the buyer's location using the pricing of the postal service you selected for your listing.
  3. Select the countries you'll ship to from Destination, and choose your preferred shipping carrier from Service.

We may ask you to sign an International Selling Agreement acknowledging that items sold to buyers on other eBay sites are subject to the policies of those sites. Be sure to familiarize yourself with listing and buyer protection policies on the eBay sites where you sell.

Choosing where to ship to

You can choose the countries you want to ship to in different ways:

  • On an item-by-item basis: Whenever you list an item, select international shipping locations on the listing form. You can choose Worldwide, or select particular regions or countries
  • As a standard rule: You can specify regions or countries you don't want to ship to in Site preferences. These rules will apply to any future listings you create

Managed payments sellers

If you offer international shipping to countries that support managed payments, your listing will be displayed to buyers on the local eBay sites. However, your listings on international eBay sites not currently supported for managed payments will be ended and applicable fees credited automatically.

You can also list items directly on some eBay sites outside of your registered location.

We will continue to expand the number of countries where managed payment sellers can offer international shipping or list directly on international sites.

Before we can process payouts for your international sales, be aware that you may need to provide additional verification information to comply with local regulations of the sites you’ve listed on. You may also need to comply with eBay listings policy for that location.

Receiving payments from international buyers

If the buyer pays in a different currency, the payment will be converted to the currency of your payouts. As currency values can change, it’s important to note that the currency exchange rate will be captured at the time of sale and can be viewed in the order details. This exchange rate will apply in the event of a refund.

When you ship internationally, an additional international fee applies for managed payments sellers.

eBay's transaction fees will be deducted in the buyer’s payment currency, before being converted to your currency for payout. If you receive a fee credit, it will be converted from your buyer’s payment currency to your currency. See our fees article for more information on the currency conversion charge.

International site visibility and fees

International site visibility is an optional upgrade that ensures your eBay.com and eBay.ca listings are visible in top-level search results on other eBay sites. Currently, international site visibility is only supported by the US, UK, and Canada sites, but we're working on expanding it further.

There is a separate small fee for each for each site you choose for this upgrade, so you have complete control over where you want your listings to show up. These fees aren't refundable unless your listing doesn't meet the other country's requirements.

For more information on fees, see our article on selling fees.

Reaching US buyers

Listings created on eBay.ca that offer shipping to the United States automatically show up in the default search results on eBay.com at no extra charge. You don't need to use the international search visibility feature if you offer shipping to this location.

International buyers will be able to see that your location is in Canada, and that you'll ship to their country.

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