Are you a seller looking to sell internationally? Read our article on selling internationally

When purchasing from an international seller, keep in mind that shipping can sometimes take longer and cost more than buying from a seller in your own country. If you have any questions about shipping, contact the seller before you go to checkout.

Where to find the cost of international shipping

You’ll find the estimated cost of shipping in the Shipping and payments section of every eBay listing. You’ll also see the shipping service the seller offers and where the item will be sent from, as well as a list of countries the seller ships to.

Listings may also include an estimate of customs and import charges, if applicable. The charges you see on the listing aren't final until you pay for the item at checkout. For example, if you change your delivery address during checkout, or if the applicable import rules change before you complete your payment, the charges could change.

The final cost you’ll need to pay to have your item delivered will be confirmed at checkout.

Tariffs and customs policy

We're closely monitoring changes to US tariffs and Customs policy and how they affect our buyers and sellers. See Important Tariff Updates - Canadian Buyers & Sellers - opens in new window or tab for more information.

Which shipping program is relevant to my purchase?

The Shipping and payments section of the listing will indicate whether the seller is using eBay International Shipping, the Global Shipping Programme (GSP), SpeedPAK or another shipping service.

Listings using the Global Shipping Programme often display a GSP logo or mention it explicitly. Similarly, eBay International Shipping may be noted in the listing details.

	eBay International Shipping	Global Shipping Programme (GSP)	SpeedPAK	Other Shipping Services
When do sellers typically use this service?	When shipping from the US and Canada	When shipping from the UK	When shipping from China & Japan
When do I pay the shipping cost?	Paid at checkout	Paid at checkout	Paid at checkout	Paid at checkout
When do I pay import taxes & duties?	You choose to either: - Pay at checkout - Defer until delivery	Included in payment at checkout	Paid by seller	May need to pay on delivery
Who handles customs clearance forms?	Handled by eBay	Handled by GSP	Handled by SpeedPAK	Handled by seller or shipping service It is your responsibility to check which customs and import charges apply, and when to pay them
Is tracking included?	Yes	Yes	Yes	Varies
Return Policies	Return within 30 days, eBay Money Back Guarantee	Cannot deliver to P.O. Box/APO/FPO addresses	Varies, check with seller	Varies, check with seller
Additional Notes	Combined shipping available if items are eligible. Import charges paid at checkout won't combine with charges paid on delivery.	Payment is split into two transactions: one to the seller for the item and domestic shipping to the GSP shipping centre, and another for international shipping and import charges.		Import charges depend on item specifics and destination country. Check with your customs office for details.

Buying from sellers using eBay International Shipping

If your seller is shipping your item through eBay International Shipping, you'll pay for postage at checkout. You can choose to pay for customs charges, import fees and taxes either at checkout or when your item arrives. You'll see the following options at checkout:

Pay import charges now – select this option to pay all taxes and duties at checkout
Defer import charges until delivery – select this option to pay all taxes and duties when your item arrives

If you complete checkout and pay for more than one item from the same seller, the shipping will automatically be combined if the items are eligible. If you're paying import charges at checkout for some items in your order and paying import charges on delivery for other items, your shipping won't be combined. Combined shipping is also not available for auction-style listings, or for items purchased through Best Offer or offers sent to buyers from sellers.

Once you've completed checkout, the seller will send your package to the shipping hub, and from there it's shipped to you. Tracking is automatically added so you can track your order from the hub to your door.

Items sent by eBay International Shipping can be returned up to 30 days from the delivery date. If you need to return an item, go to our Return an item for a refund page.

Tip
International purchases are covered by eBay Money Back Guarantee as long as all other eligibility requirements are met. Learn more about eBay Money Back Guarantee.

Buying from sellers using the Global Shipping Programme

If your seller is in the UK, they may send your item through the Global Shipping Programme. If they are using GSP, you'll see the Global Shipping Programme logo on the listing.

Benefits of the Global Shipping Programme for buyers:

You’ll pay all shipping, taxes, and import charges up front, and you won't have to pay any extra charges when your item is delivered
Tracking is always included so you can track your item right to your door
International deliveries made through GSP include customs clearance so you don’t need to handle any extra paperwork

Once you’ve paid for your item, the seller sends it to the global shipping centre. From there, it's sent to you.

When you pay, your payment will be split into two transactions:

The first payment goes to the seller to cover the item price and any domestic shipping costs to send the item to the global shipping centre
The second payment covers the international shipping cost and any import charges, if applicable

After you've completed payment, you'll be able to see both the total cost and the amounts paid to the seller and the global shipping provider on the Order details page.

Tip
Items purchased through GSP can’t be delivered to P.O. Box numbers or APO and FPO addresses.

Buying from sellers using other shipping services

If your seller sends your item through an international shipping service instead of an eBay shipping program, you'll pay for the cost of delivery and VAT, if it applies, at checkout.

However, you may still have to pay any necessary customs, import fees, and taxes when your item arrives. Either your seller or their international shipping service will manage the customs forms.

Customs and import charges

As a buyer, it’s your responsibility to check which customs and import charges may apply, and to pay them. These import charges are generally based on the item's price, weight, dimensions, and country of origin, as well as any taxes, duties, and fees added by your country. Your seller might be able to give you some information about import charges, but before you bid on, or buy an item, it's a good idea to check with your country's customs office for more specific details.

Import charges include

Tip
When you’re buying items from overseas, there may be restrictions on certain items in your country. Find out more in our international trading policy.

Shipping and tracking for buyers