You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using our quick listing tool, or our business tool, you'll do this in slightly different ways:

Setting your delivery options using the quick listing tool

Setting your delivery options using the business tool

Setting your delivery options using the new listing tool

You can choose to exclude specific shipping locations (regions, countries, PO boxes) from all your listings by using our Exclude shipping locations page - opens in new window or tab. To see other options for managing which users can and can’t buy from you, go to our Buyer Management page - opens in new window or tab. See Setting buyer requirements for more information.

If business policy management is available to you, you can opt in to set up business policies on payment, shipping, and returns to apply to all your listings. If you're eligible, you'll see the opt-in tool in Selling in My eBay.

Integrated shipping carriers

To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay.

The following carriers are integrated with eBay:

Domestic Carriers

Carrier name	Services
Canada Post (CPC) )	Trackable Services
UPS	Trackable Services
CanPar	Trackable Services
Purolator	Trackable Services
FedEx	Trackable Services

Export Carriers

Carrier name	Services
Canada Post (CPC)	Trackable Export Services
USPS	Trackable Export Services
UPS	Trackable Export Services
FedEx	Trackable Export Services
DHL	Trackable Export Services
Asendia USA	Trackable Export Services
Purolator	Trackable Export Services

Import Carriers

Carrier name	Services
SpeedPAK	Trackable Import Services
UPS	Trackable Import Services
La Poste	Trackable Import Services
Australia Post	Trackable Import Services
DHL Global Mail	Trackable Import Services
USPS	Trackable Import Services
Singapore Post	Trackable Import Services
DHL	Trackable Import Services

Tip
We recommend you upload tracking to eBay within your stated handling time. Buyers are more confident their orders will arrive when they receive regular updates on the shipping status, and are less likely to file “Item not received” claims.

Read our guides below for more information on making your item available internationally, having your buyers collect their items in person, estimating shipping costs and more.

Offering local pickup

Find out more about letting buyers collect their item in person.

Using our shipping calculator

Learn how to use our shipping calculator to work out the shipping costs based on the buyer's location.

International shipping for sellers

Find out how to add international shipping options to your listings, and understand what you need to do for customs.

Shipping for Sellers