Picture 1 of 2
Gallery
Picture 1 of 2
Have one to sell?
Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...
US $5.79
ApproximatelyC $7.90
or Best Offer
Condition:
Like New
A book that looks new but has been read. Cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
- Buy It NowShocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Shipping:
Free USPS Media MailTM.
Located in: Fredericksburg, Virginia, United States
Delivery:
Estimated between Tue, Jul 29 and Mon, Aug 4
Returns:
No returns accepted.
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:115825668082
Item specifics
- Condition
- Binding
- Paperback
- Product Group
- Book
- Source Language
- English
- Country/Region of Manufacture
- United States
- Weight
- 0 lbs
- IsTextBook
- No
- ISBN
- 9780375701207
About this product
Product Information
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: - Who to write to, what to say, what to ask for - The names and addresses of over 600 major companies - How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation - Suggestions on what steps to take to avoid litigation - Consumer Smarts for automobile buyers - How to protect yourself from fraudulent business solicitations - Navigating the courts to ensure the well-being of your family and children - Help in getting proper coverage from your HMO - And--because sometimes the world is on your side--how to write the perfect thank- you note. Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed is an essential resource for anyone who wants to reach out and scold somebody.
Product Identifiers
Publisher
Knopf Doubleday Publishing Group
ISBN-10
0375701206
ISBN-13
9780375701207
eBay Product ID (ePID)
1065655
Product Key Features
Number of Pages
352 Pages
Publication Name
Shocked, Appalled, and Dismayed! : How to Write Letters of Complaint That Get Results
Language
English
Subject
Personal & Practical Guides, Style Manuals, Consumer Guides, Customer Relations, Consumer Behavior, Business Writing
Publication Year
1998
Type
Not Available
Subject Area
Business & Economics, Référence, Language Arts & Disciplines
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
10.9 Oz
Item Length
8 in
Item Width
5.3 in
Additional Product Features
LCCN
98-013819
Dewey Edition
21
Dewey Decimal
381.3
Intended Audience
Trade
Lc Classification Number
Hf5415.52.P48 1998
Item description from the seller
Seller feedback (2,185)
- l***t (481)- Feedback left by buyer.Past monthVerified purchaseItem arrived before the delivery date, perfect. Packaging was secure. Item was exactly as described and they to the listing. Everything was flawless. 5 Star seller, highly recommended. Thank you so much for selling to me!
- a***l (377)- Feedback left by buyer.Past monthVerified purchaseThe item just as described. Very good price, great packaging and super fast shipping! I am very happy with the purchase. I look forward to future business. Thank you!
- k***r (1147)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived in excellent condition and very well packaged. Special care taken to ensure no damage to item. Very much appreciated. Super fast shipping and delivery. Great seller and great price. Item in like new condition and better then advertised. Thank you and hope to do business with you again.Simon & Garfunkel : The Best of Simon & Garfunkel (CD 1999) VG Condition (#115771829767)
More to explore:
- Nonfiction Books Fiction & Writing,
- Nonfiction Writing Hardcovers Books,
- Nonfiction Writing Paperbacks Books,
- Writing Antiquarian & Collectible Books,
- Nonfiction Books in Japanese Fiction & Writing,
- Writing Antiquarian & Collectible Books in English,
- Cloth Writing Antiquarian & Collectible Books,
- Writing Inscribed Antiquarian & Collectible Books,
- Writing Original Antiquarian & Collectible Books,
- Reference Writing Antiquarian & Collectible Books
Seller feedback (2,185)
- l***t (481)- Feedback left by buyer.Past monthVerified purchaseItem arrived before the delivery date, perfect. Packaging was secure. Item was exactly as described and they to the listing. Everything was flawless. 5 Star seller, highly recommended. Thank you so much for selling to me!
- a***l (377)- Feedback left by buyer.Past monthVerified purchaseThe item just as described. Very good price, great packaging and super fast shipping! I am very happy with the purchase. I look forward to future business. Thank you!
- k***r (1147)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived in excellent condition and very well packaged. Special care taken to ensure no damage to item. Very much appreciated. Super fast shipping and delivery. Great seller and great price. Item in like new condition and better then advertised. Thank you and hope to do business with you again.Simon & Garfunkel : The Best of Simon & Garfunkel (CD 1999) VG Condition (#115771829767)