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Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...
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Condition:
Like New
A book that looks new but has been read. Cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
- Buy It NowShocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get...
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Located in: Fredericksburg, Virginia, United States
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Estimated between Thu, May 8 and Mon, May 12 to 43230
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eBay item number:115825668082
Item specifics
- Condition
- Binding
- Paperback
- Product Group
- Book
- Source Language
- English
- Country/Region of Manufacture
- United States
- Weight
- 0 lbs
- IsTextBook
- No
- ISBN
- 9780375701207
About this product
Product Information
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney. The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations. Drawing on her experience as a pen-for-hire for irate consumers--and on the advice of clients, attorneys, and CEOs--Ellen Phillips shows readers: - Who to write to, what to say, what to ask for - The names and addresses of over 600 major companies - How to draft personal petitions covering everything from tenant-landlord disputes to workman's compensation - Suggestions on what steps to take to avoid litigation - Consumer Smarts for automobile buyers - How to protect yourself from fraudulent business solicitations - Navigating the courts to ensure the well-being of your family and children - Help in getting proper coverage from your HMO - And--because sometimes the world is on your side--how to write the perfect thank- you note. Delightfully readable, easy to use, and filled with the addresses of hundreds of corporate customer relations offices and state and federal agencies, Shocked, Appalled, and Dismayed is an essential resource for anyone who wants to reach out and scold somebody.
Product Identifiers
Publisher
Knopf Doubleday Publishing Group
ISBN-10
0375701206
ISBN-13
9780375701207
eBay Product ID (ePID)
1065655
Product Key Features
Number of Pages
352 Pages
Publication Name
Shocked, Appalled, and Dismayed! : How to Write Letters of Complaint That Get Results
Language
English
Subject
Personal & Practical Guides, Style Manuals, Consumer Guides, Customer Relations, Consumer Behavior, Business Writing
Publication Year
1998
Type
Not Available
Subject Area
Business & Economics, Référence, Language Arts & Disciplines
Format
Trade Paperback
Dimensions
Item Height
0.7 in
Item Weight
10.9 Oz
Item Length
8 in
Item Width
5.3 in
Additional Product Features
LCCN
98-013819
Dewey Edition
21
Dewey Decimal
381.3
Intended Audience
Trade
Lc Classification Number
Hf5415.52.P48 1998
Item description from the seller
Seller feedback (2,093)
- k***r (1025)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived in excellent condition and very well packaged. Special care taken to ensure no damage to item. Very much appreciated. Super fast shipping and delivery. Great seller and great price. Item in like new condition and better then advertised. Thank you and hope to do business with you again.Simon & Garfunkel : The Best of Simon & Garfunkel (CD 1999) VG Condition (#115771829767)
- l***a (607)- Feedback left by buyer.Past 6 monthsVerified purchaseFast shipping, item was as described, very fair price, packaged well. Overall an A+ experience and happy customer .
- e***a (1112)- Feedback left by buyer.Past yearVerified purchaseVery pretty new women's Chaps dress. As described. Great price. The shipping was fast and the item was nicely folded and shipped in a sturdy plastic mailing envelope and arrived on time in perfect condition. The seller's communication was excellent. I highly recommend this seller! Thank You!Reply from: wiltliquidation- Feedback replied to by seller wiltliquidation.- Feedback replied to by seller wiltliquidation.Thank you so much, the feedback gives us so much joy. Thank you.CHAPS fit flare women size XL shirtdress novelty leaf print RETRO KITCH PRINT (#116116128695)
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Seller feedback (2,093)
- k***r (1025)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived in excellent condition and very well packaged. Special care taken to ensure no damage to item. Very much appreciated. Super fast shipping and delivery. Great seller and great price. Item in like new condition and better then advertised. Thank you and hope to do business with you again.Simon & Garfunkel : The Best of Simon & Garfunkel (CD 1999) VG Condition (#115771829767)
- l***a (607)- Feedback left by buyer.Past 6 monthsVerified purchaseFast shipping, item was as described, very fair price, packaged well. Overall an A+ experience and happy customer .
- e***a (1112)- Feedback left by buyer.Past yearVerified purchaseVery pretty new women's Chaps dress. As described. Great price. The shipping was fast and the item was nicely folded and shipped in a sturdy plastic mailing envelope and arrived on time in perfect condition. The seller's communication was excellent. I highly recommend this seller! Thank You!Reply from: wiltliquidation- Feedback replied to by seller wiltliquidation.- Feedback replied to by seller wiltliquidation.Thank you so much, the feedback gives us so much joy. Thank you.CHAPS fit flare women size XL shirtdress novelty leaf print RETRO KITCH PRINT (#116116128695)