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Cambridge International AS and A Level Travel and Tourism, Stewart, Susan,Ricker

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Last updated on May 02, 2024 08:39:18 EDTView all revisionsView all revisions

Item specifics

Condition
Very Good: A book that does not look new and has been read but is in excellent condition. No obvious ...
ISBN
1009082329
Publication Name
Cambridge University Press
Book Title
Cambridge International As and a Level Travel and Tourism Coursebook with Digital ACCESS (2 Years)
Item Length
10.9in
Publisher
Cambridge University Press
Publication Year
2022
Format
Trade Paperback / eBook
Language
English
Item Height
0.4in
Author
Stephen Rickerby, Fiona Warburton, Susan Stewart
Features
Revised
Genre
Science, Juvenile Nonfiction
Topic
Earth Sciences / Geography, Social Science / General
Item Width
8.7in
Number of Pages
300 Pages

About this product

Product Information

From sustainable tourism to managing events, this third edition helps students understand key travel and tourism ideas and equips them with technical and practical skills. Help students develop their analytical skills to build a deeper understanding of modern tourism, through case studies exploring topics such as conservation and sustainability in the Galapagos Islands. Suitable for the Cambridge International AS & A Level Travel & Tourism syllabus (9395), for examination from 2024. The coursebook supports students whose first language is not English, with key terms and concept links, as well as visual tools throughout, to aid understanding.

Product Identifiers

Publisher
Cambridge University Press
ISBN-10
1009082329
ISBN-13
9781009082327
eBay Product ID (ePID)
2328302354

Product Key Features

Book Title
Cambridge International As and a Level Travel and Tourism Coursebook with Digital ACCESS (2 Years)
Author
Stephen Rickerby, Fiona Warburton, Susan Stewart
Format
Trade Paperback / eBook
Language
English
Features
Revised
Topic
Earth Sciences / Geography, Social Science / General
Publication Year
2022
Genre
Science, Juvenile Nonfiction
Number of Pages
300 Pages

Dimensions

Item Length
10.9in
Item Height
0.4in
Item Width
8.7in

Additional Product Features

Number of Volumes
1 Vol.
Lc Classification Number
G155.A1
Edition Description
Revised Edition
Edition Number
3
Table of Content
How to use this series; How to use this book; Introduction; Introduction to command words; Unit 1 Travel and tourism themes and concepts; 1.0 Introduction; 1.1 The changing nature of travel and tourism: Reasons people travel; Types of tourism; The changing structure of the travel and tourism industry; Travel and tourism destinations: Types of destination; The changing appeal of destinations to different external customer types; Changes in travel choices; 1.3 Trends in travel and tourism: Changing global tourism flows; 1.4 The growth of sustainable tourism: Sustainable tourism meanings; Reasons for the growth of sustainable tourism; 1.5 Sustainable tourism in practice: the growth of ecotourism; Ecotourism products and services; Responsible and ethical tourism behaviours and practices; Sustainably managing tourism facilities; Impacts and attitudes; 1.6 Customer service in travel and tourism: Providing customer service in travel and tourism; The importance of quality customer service; Ways of assessing customer service quality in travel and tourism; Unit 2 Planning and managing a travel and tourism event; 2.0 Introduction: A virtual world; Planning and managing your own event; 2.1 Working in a team: Overview of team working; 2.2 Choosing your event: Feasibility studies and the areas to consider; Investigative methods; SWOT analysis; Risk assessment; Contingency planning; Financial and accounting methods; Approvals and legal considerations; Data protection; Explaining your choice of event and producing a mission statement; 2.3 Producing a business plan for your travel and tourism event: Business plan; Timescales and planning; SMART Goals; Ways to monitor and evaluate the event; 2.4 Preparing for the event: Formal letter and email writing; Preparation of financial accounts and collecting payments; Safety; Data protection and online security; Forms of marketing; Itinerary design; 2.5 Running the event: Time keeping; Customer care and feedback; Problem solving; Evidence of the event; 2.6 Evaluation and recommendations: Techniques to evaluate the event; Evaluation of the team; Personal reflection and self-evaluation; Ways of improving planning, preparing and running the event; Unit 3 Destination Marketing; 3.0 Introduction; 3.1 Defining the tourism market: Market research and analysis; The aims of market research and market analysis; Market research methods; Market analysis tools and techniques; Market segmentation; Visitor profiling; Product positioning; Review of the marketing mix; 3.2 Building a destination brand: Reasons for branding a destination; Characteristics of an effective destination brand; Creating a brand identity; Strategies for launching the brand; 3.3 Communicating the destination brand: Interdependent stakeholders in the destination branding process; Communication methods used to raise awareness of the destination's brand identity; Considerations for selection of communication methods; Different media used to communicate the destination's brand identity; 3.4 Challenges in branding destinations: Branding challenges; 3.5 Monitoring the effectiveness of the destination brand: Methods used to monitor the effectiveness of the brand; Monitoring resources invested and the results of marketing activities; Key performance indicators (KPIs) / measures of success; Unit 4 Destination development and management; 4.0 Introduction; 4.1; Organisations involved in destination management, their roles and priorities: Governments, ministries and National Tourism Organisations; Local authorities and regional tourism organisations; Non-governmental organisations (NGOs); Commercial organisations; Destination Management Companies; 4.2 Destination management: Destination management activities; Objectives of tourism development and management; 4.3 Impacts of tourism: Economic impacts; Environmental impacts; Sociocultural impacts; Preparing for Assessment; Index; Glossary; Acknowledgements.
Dewey Decimal
338.4791
Dewey Edition
23
Illustrated
Yes

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