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Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
PublishedOn
2009-07-17
Title
Online Consumer Trust and Cultural Influences in America and Jap
ISBN
9783639177879
Publication Year
2009
Type
Textbook
Format
Paperback
Language
English
Publication Name
Online Consumer Trust and Cultural Influences in America and Japan
Item Height
229mm
Author
Christina Chung
Publisher
Vdm Verlag
Item Width
152mm
Subject
Marketing
Item Weight
204g
Number of Pages
132 Pages

About this product

Product Information

As an experimental investigation, this study examines how retailer familiarity and dynamic pricing affect American and Japanese online consumer trust. The results show significantly different trust concepts. Generally, American online consumers have higher trust concepts and lower risk perceptions than Japanese online consumers do in online transactions. When a familiar online retailer offers dynamic pricing, American consumers have higher online shopping trust and increased purchase intention, whereas Japanese consumers negatively respond to dynamic pricing and there is a decrease in online shopping trust. However, when a less familiar online retailer offers dynamic pricing, both American and Japanese online shopping trust scores were decreased. Interestingly, American consumers have a lower online retailer trust in an unfamiliar online retailer's image than Japanese consumers do. As part of the mainstream research in the field of online communication, this study provides substantive theoretical knowledge on building online consumer trust, as well as a practical side concerning online consumer behavior.

Product Identifiers

Publisher
Vdm Verlag
ISBN-13
9783639177879
eBay Product ID (ePID)
15046668190

Product Key Features

Author
Christina Chung
Publication Name
Online Consumer Trust and Cultural Influences in America and Japan
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2009
Type
Textbook
Number of Pages
132 Pages

Dimensions

Item Height
229mm
Item Width
152mm
Item Weight
204g

Additional Product Features

Title_Author
Christina Chung
Country/Region of Manufacture
Germany

Item description from the seller

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Value Added Tax Number:
  • GB 724498118
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