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Seller information

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eBay item number:145725171870
Big Kid Merchandise

Big Kid Merchandise

98.7% positive feedback
8.7K items sold

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
4.9

Seller feedback (2,586)

y***d (24)- Feedback left by buyer.
Past 6 months
Verified purchase
Ratchet is in far worse condition than shown in picture I wouldn't say this ratchet is similar condition to item show in pic.
Reply from: jales-3080- Feedback replied to by seller jales-3080.- Feedback replied to by seller jales-3080.
This feedback is null. The listing said the item is broken and used for parts or get rebuilt through manufacturer. We never guaranteed the actual condition of the item.
s***1 (256)- Feedback left by buyer.
Past 6 months
Verified purchase
"Excellent seller, the shipping was fast, and the item description was accurate."
1***0 (3)- Feedback left by buyer.
Past 6 months
Verified purchase
I bought an item from the seller. Initially, the service was very fast and very good. However, when the item arrived I was disappointed to see that it was the wrong item and not as advertised! I tried making contact on three different occasions with the seller (with a few days in between each time to give them time to reply) and the seller never got back to me. Unfortunately, I will have to open a refund case through eBay.
Reply from: jales-3080- Feedback replied to by seller jales-3080.- Feedback replied to by seller jales-3080.
We told the buyer to do a return through ebay. This was an international order and ebay has a different return process. This buyer did receive a full refund and so this feedback should be removed being issue was resolved.