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This listing was ended by the seller on Sun, Jul 6 at 10:55 because the item is no longer available.
Calming Upset Customers & Telephone Courtesy & Customer Service - 2 Books - Good
Ended
Calming Upset Customers & Telephone Courtesy & Customer Service - 2 Books - Good
US $7.99US $7.99
Sun, Jul 06, 10:55 AMSun, Jul 06, 10:55 AM
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Calming Upset Customers & Telephone Courtesy & Customer Service - 2 Books - Good

US $7.99
ApproximatelyC $10.99
Condition:
Good
Good Condition - See Pictures
    Shipping:
    US $4.99 (approx C $6.87) USPS Media MailTM.
    Located in: Glendora, New Jersey, United States
    Delivery:
    Estimated between Thu, Aug 14 and Tue, Aug 19 to 94104
    Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods.
    Returns:
    30 days return. Seller pays for return shipping.
    Payments:
         Diners Club

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    eBay item number:146565306468

    Item specifics

    Condition
    Good
    A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections. See all condition definitionsopens in a new window or tab
    Seller Notes
    “Good Condition - See Pictures”
    Book Title
    Telephone Courtesy & Customer Service
    Signed
    No
    Custom Bundle
    No
    Ex Libris
    No
    Book Series
    A Fifty-Minute Series
    Narrative Type
    Nonfiction
    Original Language
    English
    Publisher
    Crisp Publications
    Inscribed
    No
    Intended Audience
    Young Adults, Adults
    Vintage
    Yes
    Personalize
    No
    Type
    Picture Book
    Format
    Paperback
    Language
    English
    Personalized
    No
    Author
    Lloyd C. Finch & Rebecca L. Morgan
    Features
    Illustrated
    Genre
    Business, Economics & Industry, Personal & Professional Development
    Country/Region of Manufacture
    United States
    Topic
    Telephone Courtesy, Customer Service, Customer Needs, Telephone Techniques, Telephone Conversation

    Item description from the seller

    About this seller

    rozman20

    100% positive feedback

    Joined Feb 2000
    Usually responds within 24 hours

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