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Relationship Management in Banking: Principles and Practice by Steve Goulding (E

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eBay item number:155933528817
Last updated on Jun 15, 2024 23:22:09 EDTView all revisionsView all revisions

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN-13
9780749482831
Book Title
Relationship Management in Banking
ISBN
9780749482831
Publication Year
2018
Type
Study Guide
Format
Paperback
Language
English
Publication Name
Relationship Management in Banking: Principles and Practice
Item Height
236mm
Author
Steve Goulding, Richard Abley
Publisher
Kogan Page Ltd
Item Width
155mm
Subject
Finance
Item Weight
745g
Number of Pages
400 Pages

About this product

Product Information

Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking supports and develops the need to be able to manage key customer relationships. The text considers the nature of commercial relationships and help the reader synthesise complex factors in order to develop a robust relationship management methodology. It will draw from bona fide case studies and examples that can demonstrate key relationship management concepts as well as bring learning to life and share examples of customers, good and bad, from a range of different sectors. Through case studies and providing online updates to regulations, Relationship Management in Banking considers how to critically analyze approaches to relationship management used for a variety of banking customer types and examine the impact of legislation, regulation, governance and technology on banking relationship management and customer acquisition and retention. Online supporting resources include a glossary and updates to regulation.

Product Identifiers

Publisher
Kogan Page Ltd
ISBN-13
9780749482831
eBay Product ID (ePID)
19046462307

Product Key Features

Author
Steve Goulding, Richard Abley
Publication Name
Relationship Management in Banking: Principles and Practice
Format
Paperback
Language
English
Subject
Finance
Publication Year
2018
Type
Study Guide
Number of Pages
400 Pages

Dimensions

Item Height
236mm
Item Width
155mm
Item Weight
745g

Additional Product Features

Title_Author
Steve Goulding, Richard Abley
Series Title
Chartered Banker Series
Country/Region of Manufacture
United Kingdom

Item description from the seller

Business seller information

Value Added Tax Number:
  • AU 82107909133
  • GB 293967539
thenilestore

thenilestore

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