Picture 1 of 1
Picture 1 of 1
Building an ITIL-based service management department
GBP 16.23
ApproximatelyC $29.28
Condition:
Very Good
A book that does not look new and has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket (if applicable) included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
Shipping:
GBP 6.80 (approx C $12.27) Standard Int'l Postage.
International shipment of items may be subject to customs processing and additional charges.
Located in: Rossendale, United Kingdom
Delivery:
Estimated between Mon, Sep 30 and Thu, Oct 10 to 43230
Please allow additional time if international delivery is subject to customs processing.
Returns:
30 days return. Buyer pays for return shipping.
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:156132427464
Item specifics
- Condition
- Book Title
- Building an ITIL-based service management department
- Genre
- Management of specific areas
- ISBN
- 9780113310968
- Publication Year
- 2008
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Building an Itil Based Service Management Department
- Item Height
- 220 mm
- Publisher
- TSO
- Subject
- Computer Science, Management
- Item Width
- 216 mm
- Number of Pages
- 117 Pages
About this product
Product Information
ITIL concentrates on describing IT Service Management Processes, Functions and the Roles to perform those tasks but does not describe how to build a Department to run and manage those processes, leaving the question How can I structure my organization to most effectively support ITIL Service Management? This book plugs the gap by explaining in a structured and logical manner how to build an ITIL based Service Management Department that will both support and supplement those processes.The publication uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces and encompasses both ITIL Version 2 and ITIL Version 3.
Product Identifiers
Publisher
TSO
ISBN-13
9780113310968
eBay Product ID (ePID)
90848084
Product Key Features
Publication Year
2008
Subject
Computer Science, Management
Number of Pages
117 Pages
Language
English
Publication Name
Building an Itil Based Service Management Department
Type
Textbook
Format
Paperback
Dimensions
Item Height
220 mm
Item Width
216 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 901578627
Seller feedback (2,518,600)
- c***7 (832)- Feedback left by buyer.Past monthVerified purchaseItem arrived promptly and well wrapped/ The book was n Good condition as described -- and a real bargain at this price. The seller also provided tracking details with Royal Mail and email updates to confirm despatch, due delivery time and when deliver had been made -- all of which was very much appreciated. A first class transaction from an excellent seller I have bought from before and will do again. Highly recommended. Many thanks! A+++++
- e***r (2654)- Feedback left by buyer.Past 6 monthsVerified purchaseThis is an outstanding seller to deal with. Fair prices that are more than reasonable in this economy. The product is in better condition than described, a true value for my money. Packaged and shipped well shows seller has concern for the products he sells to arrive in excellent condition. The seller is friendly and communicates timely. I highly recommend this seller and would do business again anytime. Thank you.The Land and People of The West Indies (#155729796755)
- a***8 (61)- Feedback left by buyer.Past 6 monthsVerified purchaseBook safely packaged and delivered promptly. Item as described. Very impressed by the quick delivery of this book. This is a great book (I am familiar with earlier editions) and a must have for those interested in audio recording, to get this edition for a great price was a complete no brainer. Would recommended this seller. No communication needed, really, with such a quick delivery- but clearly communicated as to dispatch. Thank you, WeBuyBooks.Modern Recording Techniques (Audio Engineering Society Presents) (#134989910780)
Product ratings and reviews
More to explore:
- Department Stores Catalogs,
- Illustrated Department Stores Catalogs,
- 1st Edition Department Stores Catalogs,
- Management Textbooks,
- Department Stores Catalogs Limited Edition,
- Management Textbook Textbooks,
- Nonfiction Building Fiction & Nonfiction Books,
- Management Study Guides & Test Prep,
- Antiquarian & Collectible Books Armed Services Edition,
- Nonfiction Building Paperbacks Books