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The Conflict Resolution Phrase Book: 2,000+ Phrases for Any HR Professional, Man

thenilestore
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AU $38.75
ApproximatelyC $34.62
Condition:
Brand New
3 available
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Located in: Melbourne, Australia
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eBay item number:156816851940
Last updated on Jul 18, 2025 18:52:29 EDTView all revisionsView all revisions

Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN-13
9781632650986
Book Title
The Conflict Resolution Phrase Book
ISBN
9781632650986

About this product

Product Information

No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation--but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become and the less likely you will feel like fleeing from a difficult situation. The Conflict Resolution Phrase Book is a great resource that everyone should have at their fingertips to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation.How to find and craft language to start a conversation.The right words for you to positively influence the situation. The Conflict Resolution Phrase Book is a natural complement to the authors' previous best-seller, The Essential Workplace Conflict Handbook.

Product Identifiers

Publisher
Career Press
ISBN-10
1632650983
ISBN-13
9781632650986
eBay Product ID (ePID)
238569493

Product Key Features

Number of Pages
192 Pages
Publication Name
Conflict Resolution Phrase Book : 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
Language
English
Publication Year
2017
Subject
Management & Business: General
Type
Textbook
Author
Cornelia Gamlem, Barbara Mitchell
Subject Area
Education, Psychology, Business & Economics, Language Arts & Disciplines
Format
Paperback

Dimensions

Item Height
0.4 in
Item Weight
11.3 Oz
Item Length
9 in
Item Width
6 in
Height
229mm
Width
152mm

Additional Product Features

Intended Audience
Trade
Date of Publication
18/09/2017
Place of Publication
New Jersey
Genre
Management & Business: General
Country of Publication
United States
Author Biography
Barbara Mitchell is an author, speaker and human resources consultant. She is managing partner of The Mitchell Group where she works with a variety of clients to help them successfully hire, develop, engage and retain the best talent available. Cornelia Gamlem is president of The GEMS Group, Ltd., who consults, speaks and writes on human resource and management issues.
First Published
1899
Imprint
New Page Books,Us

Item description from the seller

Seller business information

VAT number: AU 82107909133, GB 293967539
About this seller

thenilestore

99.1% positive feedback•3.4M items sold

Joined Apr 2004
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Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.9
Shipping speed
4.9
Communication
5.0

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  • e***e (701)- Feedback left by buyer.
    Past month
    Verified purchase
    Condition: The book is in excellent condition and just as described. Both the cover and pages have neither marks nor creases - each page is in perfect condition. Postage: The book arrived much quicker than anticipated. Packing: The book was solidly packed in a large cardboard-type envelope and securely sealed. Communication: I was sent several updates in regard to the postage, which was great. Overall: I highly recommend this seller and would definitely purchase from them again.
    Politics On the Edge: The instant #1 Sunday Times bestseller from the host of hi (#146559154708)
  • 3***e (227)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item arrived as described, in perfect condition and in about a week. Well packaged in a large envelope and I thought it was well priced ... until I saw it elsewhere for half as much. Never mind, for a relatively low-priced item, I'm not too sore about paying more for this highly regarded tome. Good seller. Can recommended.
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    Past 6 months
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    A reliable and professional seller offering a wide range of items. Not always the cheapest option but certainly a store upon which you can depend. My goods were dispatched promptly, packaged appropriately and, upon receipt, found to be exactly as described. Communication throughout the process was good and I'd have no hesitation in purchasing from here in the future.
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