The Challenger Sale: How To Take Control of the Customer... - Dixon, Matthew
GBP 6.84GBP 6.84
Sun, Jun 08, 06:44 PMSun, Jun 08, 06:44 PM
Picture 1 of 1
Gallery
Picture 1 of 1
Have one to sell?
The Challenger Sale: How To Take Control of the Customer... - Dixon, Matthew
GBP 6.84
ApproximatelyC $12.57
Condition:
Like New
A book that looks new but has been read. Cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Shipping:
GBP 7.00 (approx C $12.87) Economy Int'l Postage.
International shipment of items may be subject to customs processing and additional charges.
Located in: Rossendale, United Kingdom
Delivery:
Estimated between Mon, Aug 11 and Tue, Aug 26 to 94104
Returns:
30 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Payments:
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:157014149362
Item specifics
- Condition
- Genre
- Customer Services
- ISBN
- 9780670922857
About this product
Product Information
The secret to sales success- don't just build relationships with customers. Challenge them What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships-and you'd be wrong. The best salespeople don't just build relationships with customers. They challenge them. Matthew Dixon, Brent Adamson, and their colleagues at CEB have studied what determines the performance of thousands of sales reps worldwide. And what they discovered may be the biggest shock to conventional sales wisdom in decades. The Challenger Sale argues that classic relationship building is a losing approach. Every sales rep in the world falls into one of five distinct profiles, and while all of these types of reps can deliver average sales performance, only one - the Challenger - delivers consistently high performance. Instead of bludgeoning customers with facts and features, Challengers approach customers with insights about how they can save or make money. They tailor their message to the customer's specific needs. They are assertive, pushing back when necessary and taking control of the sale. The things that make Challengers unique are teachable to the average sales rep. Once you understand how to identify Challengers, you can model their approach and embed it throughout your sales force. The authors explain how almost any average rep, equipped with the right tools, can drive higher levels of customer loyalty and, ultimately, greater growth.
Product Identifiers
Publisher
Penguin Books LTD
ISBN-13
9780670922857
eBay Product ID (ePID)
138693246
Product Key Features
Book Title
The Challenger Sale: How to Take Control of the Customer Conversation
Number of Pages
240 Pages
Language
English
Publication Year
2013
Topic
Management, Advertising, Marketing, Opinion of the People
Type
Textbook
Format
Paperback
Dimensions
Item Height
234 mm
Item Weight
316 g
Item Width
153 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Topic Area
Data Analysis
Item description from the seller
Seller business information
VAT number: GB 901578627
Seller feedback (3,068,753)
This item (1)
All items (3,068,753)
- n***e (112)- Feedback left by buyer.Past 6 monthsVerified purchasecondition as described great seller
- i***l (10)- Feedback left by buyer.Past monthVerified purchaseThis is my second time buying from this seller and I would definitely place another order in the future. This time I ordered three books and everything went well. The books arrived in great condition, matching the description. As always they are very carefully wrapped. The prices are great and the communication is always very kind and clear.. responses very quickly. Highly recommend this seller.
- e***p (93)- Feedback left by buyer.Past monthVerified purchaseThis book arrived in good condition and as described and good was good value as were the other books I ordered. Unfortunately the packaging didn't survive Royal Mails handling and this was the only book I received of five I had ordered. I contacted WeBuyBooks and they have been brilliant in trying to resolve the issue of the missing books. They are replacing one that they still have in stock though unfortunately are unable to do so for the other three so are issuing a refund for these.
- a***a (114)- Feedback left by buyer.Past 6 monthsVerified purchaseThis book is exactly as described and in excellent condition. I'm really pleased with the quality and the price I paid which very low and exceptional value for money. The book was very well packaged and dispatched and delivered very quickly in just a couple of days. Excellent communication throughout with the seller. Very friendly, helpful and prompt response. I have bought from this seller a few times and everything has always met or exceeded my expectations.
More to explore:
- James Howe Fiction Paperbacks Books,
- Fiction Books & James Howe Fiction,
- Nonfiction Sales Paperbacks Books,
- Nonfiction Sales Hardcovers Books,
- James Howe Action Fiction Fiction & Books,
- Nonfiction Sales Fiction & Nonfiction Books,
- Nonfiction Books in English Fiction & Sales,
- The Girl Who Takes an Eye for an Eye Fiction Fiction & Nonfiction Books,
- Fiction Books & Matthew Inman Fiction in English,
- James Howe 2010-Now Publication Year Fiction Hardcover Books
Seller feedback (3,068,753)
This item (1)
All items (3,068,753)
- n***e (112)- Feedback left by buyer.Past 6 monthsVerified purchasecondition as described great seller
- i***l (10)- Feedback left by buyer.Past monthVerified purchaseThis is my second time buying from this seller and I would definitely place another order in the future. This time I ordered three books and everything went well. The books arrived in great condition, matching the description. As always they are very carefully wrapped. The prices are great and the communication is always very kind and clear.. responses very quickly. Highly recommend this seller.
- e***p (93)- Feedback left by buyer.Past monthVerified purchaseThis book arrived in good condition and as described and good was good value as were the other books I ordered. Unfortunately the packaging didn't survive Royal Mails handling and this was the only book I received of five I had ordered. I contacted WeBuyBooks and they have been brilliant in trying to resolve the issue of the missing books. They are replacing one that they still have in stock though unfortunately are unable to do so for the other three so are issuing a refund for these.
- a***a (114)- Feedback left by buyer.Past 6 monthsVerified purchaseThis book is exactly as described and in excellent condition. I'm really pleased with the quality and the price I paid which very low and exceptional value for money. The book was very well packaged and dispatched and delivered very quickly in just a couple of days. Excellent communication throughout with the seller. Very friendly, helpful and prompt response. I have bought from this seller a few times and everything has always met or exceeded my expectations.