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Crucial Accountability
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“Used very good condition. No rips, tears, highlights, writing or pages missing.”
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US $7.99
ApproximatelyC $10.89
- Buy It NowCrucial Accountability: Tools for Resolving Violated Expectations, Broken - GOOD
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Located in: Logan, Utah, United States
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Estimated between Mon, Jun 3 and Wed, Jun 5 to 43230
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Registered as a Business Seller
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eBay item number:176376719234
Item specifics
- Condition
- Very Good
- Seller Notes
- “Used very good condition. No rips, tears, highlights, writing or pages missing.”
- Brand
- Unbranded
- MPN
- Does not apply
- ISBN
- 9780071829311
- Book Title
- Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
- Item Length
- 8.9in
- Publisher
- Mcgraw-Hill Education
- Publication Year
- 2013
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.8in
- Genre
- Psychology, Business & Economics, Language Arts & Disciplines
- Topic
- Leadership, Business Communication / General, Communication Studies, General, Management, Interpersonal Relations
- Item Width
- 6in
- Item Weight
- 12.6 Oz
- Number of Pages
- 304 Pages
About this product
Product Information
Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O'Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071829318
ISBN-13
9780071829311
eBay Product ID (ePID)
159938706
Product Key Features
Book Title
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback)
Format
Trade Paperback
Language
English
Topic
Leadership, Business Communication / General, Communication Studies, General, Management, Interpersonal Relations
Publication Year
2013
Genre
Psychology, Business & Economics, Language Arts & Disciplines
Number of Pages
304 Pages
Dimensions
Item Length
8.9in
Item Height
0.8in
Item Width
6in
Item Weight
12.6 Oz
Additional Product Features
Lc Classification Number
Hm1121.C78 2013
Edition Number
2
Table of Content
Foreword Preface Acknowledgments Introduction: What Is Crucial Accountability? And Who Cares? Part One: Work on Me First What to Do Before an Accountability Confrontation Chapter 1: Choose What and If How to Know What Conversation to Hold and If You Should Hold It Chapter 2: Master My Stories How to Get Your Head Right Before Opening Your Mouth Part Two: Create Safety What to Do During an Accountability Conversation Chapter 3: Describe the Gap How to Start an Accountability Conversation Chapter 4: Make It Motivating How to Help Others Want to Take Action Chapter 5: Make It Easy How to Make Keeping Commitments (Almost) Painless Chapter 6: Stay Focused and Flexible What to Do When Others Get Sidetracked,Scream, or Sulk Part Three: Move to Action What to Do After an Accountability Conversation Chapter 7: Agree on a Plan and Follow Up How to Gain Commitment and Move to Action Chapter 8: Put It All Together How to Solve Big, Sticky, Complicated Problems Chapter 9: The 12 "Yeah-Buts" How to Deal with the Truly Tough Appendix A: Where Do You Stand? A Self-Assessment for Measuring Your Accountability Conversation Skills Appendix B: Six-Source Diagnostic Questions The Six-Source Model Appendix C: When Things Go Right Appendix D: Discussion Questions for Reading Groups Notes Index
Copyright Date
2013
Lccn
2013-006224
Dewey Decimal
302
Intended Audience
Trade
Dewey Edition
23
Illustrated
Yes
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:176376719234
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Item location:
Logan, Utah, United States
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| Shipping and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| US $8.85 (approx C $12.07) | United States | Standard Shipping (USPS Ground Advantage®) | Estimated between Mon, Jun 3 and Wed, Jun 5 to 43230 |
| Handling time |
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| Will usually ship within 1 business day of receiving cleared payment. |
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| 30 days after the buyer receives it | Money Back, Replacement |
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I’m writing everything that needs to be said in this feedback box because commenting on every auction will take me FOREVER I buy a lot from this guy, you see, because what he sells is QUALITY! If you want dino bone, this is the guy to buy from! His pieces are beautiful, and they come well wrapped, 100% intact, and fast! The seller himself is awesome to deal with. Every single piece of gembone I get from this seller is stellar!
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- Aug 24, 2022
great shape, saved money
Verified purchase: YesCondition: Pre-OwnedSold by: clickgoodwillbooks
- Jan 27, 2021
Help for better communication
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- Jul 16, 2020
Fast and Easy
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- Sep 06, 2018
100%
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