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QBQ! The Question Behind the Question: Practicing Personal Accountability - GOOD - Picture 1 of 1
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QBQ! The Question Behind the Question: Practicing Personal Accountability - GOOD

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Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
Brand
Unbranded
MPN
Does not apply
ISBN
0399152334
Book Title
Qbq! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
Item Length
8.5in
Publisher
Penguin Publishing Group
Publication Year
2004
Format
Hardcover
Language
English
Item Height
0.7in
Author
John G. Miller
Genre
Self-Help, Education, Psychology, Religion, Business & Economics
Topic
Christian Life / General, Decision-Making & Problem Solving, General, Development / Business Development, Self-Management / Stress Management
Item Width
5.7in
Item Weight
11.6 Oz
Number of Pages
148 Pages

About this product

Product Information

The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization--or individual--can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ The Question Behind the Question (R) , Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions--QBQs--such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed. THE QBQ PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.

Product Identifiers

Publisher
Penguin Publishing Group
ISBN-10
0399152334
ISBN-13
9780399152337
eBay Product ID (ePID)
30755586

Product Key Features

Book Title
Qbq! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
Author
John G. Miller
Format
Hardcover
Language
English
Topic
Christian Life / General, Decision-Making & Problem Solving, General, Development / Business Development, Self-Management / Stress Management
Publication Year
2004
Genre
Self-Help, Education, Psychology, Religion, Business & Economics
Number of Pages
148 Pages

Dimensions

Item Length
8.5in
Item Height
0.7in
Item Width
5.7in
Item Weight
11.6 Oz

Additional Product Features

Lc Classification Number
Bf611.M55 2004
Grade from
Twelfth Grade
Grade to
Up
Table of Content
Introduction: What Ever Happened to... 1. A Picture of Personal Accountability 2. Making Better Choices 3. QBQ! The Question Behind the Question 4. Don't Ask "Why?" 5. The Victim 6. "Why Is This Happening to Me?" 7. "Why Do We Have to Go Through All This Change?" 8. "Why Don't They Communicate Better?" 9. Don't Ask "When?" 10. Procrastination: The Friend of Failure 11. "When Will We Get More Tools and Better Systems?" 12. "When Are We Going to Hear Something New?" 13. Don't Ask "Who?" 14. A Poor Sailor Blames the Wind 15. Silos 16. Beat the Ref 17. "Who Dropped the Ball?" 18. Ownership 19. The Foundation of Teamwork 20. Making Accountability Personal: All QBQs Contain an "I" 21. I Can Only Change Me 22. "He Didn't, I Did" 23. "When Will Others Walk Their Talk?" 24. An Integrity Test 25. The Power of One 26. A QBQ Twist 27. Will the Real Role Models Please Stand Up! 28. Practicing Personal Accountability: All QBQs Focus on Action 29. The Risk of Doing Nothing 30. "Thanks for Shopping at the Home Depot!" 31. Leaders at All Levels 32. The Cornerstone of Leadership 33. Accountability and Boundaries 34. A Great List of Lousy Questions 35. The Spirit of the QBQ 36. Wisdom 37. We Buy Too Many Books 38. A Final Picture 39. The Motor of Learning QBQ FAQs Getting More OUt of the QBQ
Copyright Date
2004
Lccn
2004-044733
Dewey Decimal
153.8/3
Intended Audience
Trade
Dewey Edition
22
Illustrated
Yes

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4.5
20 product ratings
  • 16 users rated this 5 out of 5 stars
  • 1 users rated this 4 out of 5 stars
  • 2 users rated this 3 out of 5 stars
  • 0 users rated this 2 out of 5 stars
  • 1 users rated this 1 out of 5 stars

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Most relevant reviews

See all 17 reviews
  • by ellekay65
    Aug 24, 2019Top favourable review

    Great for work and life.

    This book is fantastic! I heard the audio book and liked it so much, I bought hard copies for myself and my entire team. But it doesn't just apply to work; it applies to life in general. I so wish I'd had this when my kids were growing up so I could have made them read it!

    Verified purchase: YesCondition: NewSold by: your_online_bookstore

  • by fishman76092
    Jan 07, 2007

    Below expectations, but still worthwhile.

    A read a quick review in the Fort Worth Star Telegram about this book and it hit a chord with me regarding my employment. Personal accountability seems to have gone by the wayside at many establishment, including the one I work at. Rather than accepting fault, most employees that I have contact with are more interested in rationalizing why it was ok to make a mistake, etc. The book seems to be an advertisement for the QBQ seminars which are offered. Rather than help teach personal accountability, the book focuses only on the reader and their own personal accountability. In fact, there is a chapter that talks about how this book isnt meant for others, just the readers. Certainly a good book for folks who have the self-awareness that they struggle with personal accountability, but no ...

  • by renok75
    Apr 04, 2008

    QBQ ny John Miller

    On the recommendation of Dave Ramsey, who has all his employees read this book, I bought it for one of our employees. Of course, I read it first. While rather simplistic, the book makes an excellent point. Take total responsibility for your own actions, and behaviors. Don't whine and complain, instead make things happen. A good read, and a fast read. I would recommend it.

  • by mrandmrscheez
    Jan 05, 2021

    Easy read. Good info

    Nothing earth shattering, but it’s an easy read and a good reminder of holding yourself accountable for challenges you are facing.

    Verified purchase: YesCondition: Pre-OwnedSold by: second.sale

  • by coleman9162
    Feb 12, 2019

    QBQ

    Loved it. An easy book to read , very compelling. And one to keep on the shelf.

    Verified purchase: YesCondition: Pre-OwnedSold by: proactivebooks

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