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Tina Kuhn The Manager's Communication Toolkit (Hardback) (UK IMPORT)
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- 98.4% positive feedback
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eBay item number:276216451069
Item specifics
- Condition
- Publication Name
- The Manager's Communication Toolkit
- Title
- The Manager's Communication Toolkit
- Subtitle
- Tools and Techniques for Leading Difficult Personalities
- EAN
- 9781626345898
- ISBN
- 9781626345898
- Release Date
- 05/02/2019
- Release Year
- 2019
- Country/Region of Manufacture
- US
- Item Height
- 229mm
- Publication Year
- 2019
- Format
- Hardcover
- Language
- English
- Book Title
- Manager's Communication Toolkit : Tools and Techniques for Leading Difficult Personalities
- Item Length
- 9in
- Publisher
- Greenleaf Book Group
- Genre
- Business & Economics
- Topic
- Leadership, Management
- Item Width
- 6in
- Number of Pages
- 224 Pages
About this product
Product Information
How to Communicate with Difficult People in the Workplace and Successfully Lead Any Personality Type This is a clear and practical guide to high performance business communication. Successful managers keep their organizations and teams focused on their goals and avoid the mire of drama and frustration. This book teaches managers how to deal with the most difficult people, listen and respond to others, resolve conflict, and be a stronger leader. In The Manager's Communication Toolkit , Tina Kuhn, an accomplished Senior Executive with 35 years of expertise in organizational transformation, introduces hands-on strategies for dealing with the ten most challenging personality types: the Manipulator, Gossiper, Naysayer, Controller, Perfectionist, Yes-Man, Drama Queen, Recluse, Whiner, and Liar. Dividing the book into three parts, she breaks down the different communication tools, illustrates techniques for working purposefully and skillfully with the personalities she profiles, and shows readers how to explore their own communication and management styles. This book is for anyone who needs to communicate with others at work--bosses, coworkers, subordinates, and customers. It provides a framework to have less conflict, better communication, and stronger leadership techniques. Ultimately, it can positively influence all relationships: at work, home, school, or anywhere else.
Product Identifiers
Publisher
Greenleaf Book Group
ISBN-10
1626345899
ISBN-13
9781626345898
eBay Product ID (ePID)
22038436202
Product Key Features
Book Title
Manager's Communication Toolkit : Tools and Techniques for Leading Difficult Personalities
Format
Hardcover
Language
English
Topic
Leadership, Management
Publication Year
2019
Genre
Business & Economics
Number of Pages
224 Pages
Dimensions
Item Length
9in
Item Width
6in
Additional Product Features
Lc Classification Number
Hd30.3.K85 2019
Reviews
"Workforces are complex and diverse living organisms that are essential to an organization's success. Anyone--managers, senior staff, and new employees--who wants to understand and improve their interactions with colleagues and the workforce in general needs to first read this book and then adopt it as a reference guide on how to identify the different personalities that comprise their workforce, the types of communications strategies they could tailor to their particular situation, and the tools they could use to achieve successful outcomes. Tina Kuhn shows readers how to develop a vibrant and productive workforce." -Leslie Lewis, PhD, consultant and recognized expert on strategic and business planning for the government and industry, "Once you read The Manager's Communication Toolkit you will never approach a tricky workplace communication scenario without it! This is the best tactical communication reference guide I have ever read." -Yolanda Clarke, CEO/Founder of Powder River Industries (PRI), "Whether you're a novice supervisor or a seasoned executive, this book is for you. The core of personal and professional success is effective communication. Tina's instruction in using the 9 models of personality types gives realistic context to her book. You can easily translate her examples to your everyday work environment and may find yourself sorting your peers, managers, and employees into one of the 9 personality types. Her practical leadership advice is a terrific annual checklist to remind us of how to be our best manager self." -Jill Singer, Vice President--National Security, AT&T, "Tina's book, based on her personal management success, provides a comprehensive discussion on how to effectively communicate with all the types of personalities you are sure to encounter during your career. Make sure you have plenty of post-it notes handy while you read it, as you'll want to mark many of the pages for reference." -Gary Rosen, President, Engineering Solutions, Inc., "Tina has written the 'how to' book on not only managing difficult personalities but also building productive relationships. Every manager--from the CEO down to the most junior person--should read this book and keep it close for reference. A must-read." -Sid Fuchs, defense industry CEO and author of Get Off the Bench, "Tina Kuhn's book is in a league of its own! Tina has the unique capacity to explain best practices to communicate effectively in challenging scenarios and does so with great clarity. Her insights and tools provide invaluable advice to overcome even the most difficult encounters." -Abigail Wenner, President & CEO of Executive Consulting International LLC
Copyright Date
2019
Target Audience
Trade
Lccn
2018-945809
Dewey Decimal
658.45
Dewey Edition
23
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 864 1548 11
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eBay item number:276216451069
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u***n (38)- Feedback left by buyer.
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Product is 95% alike picture but a little more blurry. Controller play well but had a notice from psn that my joypad wasn't authentic and could by problematic🤷♂️ no trouble so far! Shipping was fast but no tracking and worst packaging ever.. like the box came banged up... send a question to seller never had a reply 😅.... Good product overall, excellent price, fast shipping, wrapped only on 4 sides out of 6, no tracking and never reply... 4★ product / 2★ seller ✌️
l***t (120)- Feedback left by buyer.
Past 6 months
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The book is in perfect condition, brand new, and is exactly as described. This item is difficult to find here, and the seller priced it very reasonably. It shipped from the UK to Canada, and unfortunately took a little longer to arrive than the seller hoped, but it was shipped less than 24 hours after I purchased. When I contacted the seller, they were very responsive and helpful. I would not hesitate to purchase from this seller again. Definitely recommend!
s***a (696)- Feedback left by buyer.
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AAA seller. Item came as described and within the due date. Great communication. Well packed and no damage to the case.
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