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Renee Evenson Powerful Phrases for Dealing with Difficul (Paperback) (UK IMPORT)
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eBay item number:276257651139
Item specifics
- Condition
- Book Title
- Powerful Phrases for Dealing with Difficult People : Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- Publication Name
- Powerful Phrases for Dealing with Difficult People
- Title
- Powerful Phrases for Dealing with Difficult People
- Subtitle
- Over 325 Ready-to-Use Words and Phrases for Working with Challeng
- Format
- Trade Paperback
- ISBN-10
- 0814432980
- EAN
- 9780814432983
- ISBN
- 9780814432983
- Publisher
- Amacom
- Genre
- Business & Economics, Référence
- Release Date
- 06/03/2018
- Release Year
- 2018
- Language
- English
- Country/Region of Manufacture
- US
- Item Height
- 0.6in
- Item Length
- 9.1in
- Item Width
- 6in
- Item Weight
- 8.8 Oz
- Publication Year
- 2013
- Topic
- Human Resources & Personnel Management, Business Communication / General, Conflict Resolution & Mediation, Word Lists, Workplace Culture
- Number of Pages
- 240 Pages
About this product
Product Information
The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:* Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each * Nonverbal communication skills to back up your words * Sample dialogues that demonstrate how phrasing improves interactions * A five-step process for moving from conflict to resolution * "Why This Works" sections that provide detailed explanationsButton-pushing situations are going to come up today at work--and tomorrow too. Don't let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!
Product Identifiers
Publisher
Amacom
ISBN-10
0814432980
ISBN-13
9780814432983
eBay Product ID (ePID)
166520335
Product Key Features
Book Title
Powerful Phrases for Dealing with Difficult People : Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
Format
Trade Paperback
Language
English
Topic
Human Resources & Personnel Management, Business Communication / General, Conflict Resolution & Mediation, Word Lists, Workplace Culture
Publication Year
2013
Genre
Business & Economics, Référence
Number of Pages
240 Pages
Dimensions
Item Length
9.1in
Item Height
0.6in
Item Width
6in
Item Weight
8.8 Oz
Additional Product Features
Number of Volumes
1 Vol.
Lc Classification Number
Hf5549.5.E42e936
Edition Description
Special
Reviews
"Isn't workplace harmony worth a try? Wouldn't you rather have truce than trouble? If the answer to those questions is affirmative, then grab this book." --Houston Style Magazine, "Her [the author's] book offers readers great tips for handling difficult personalities using specific verbal and nonverbal communication in combination with a five-step conflict-resolution formula." -- Retailing Insight
Copyright Date
2013
Target Audience
Trade
Lccn
2013-014941
Dewey Decimal
650.1/3014
Dewey Edition
23
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 864 1548 11
Seller assumes all responsibility for this listing.
eBay item number:276257651139
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GU14 0GT, United Kingdom
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u***n (36)- Feedback left by buyer.
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Product is 95% alike picture but a little more blurry. Controller play well but had a notice from psn that my joypad wasn't authentic and could by problematic🤷♂️ no trouble so far! Shipping was fast but no tracking and worst packaging ever.. like the box came banged up... send a question to seller never had a reply 😅.... Good product overall, excellent price, fast shipping, wrapped only on 4 sides out of 6, no tracking and never reply... 4★ product / 2★ seller ✌️
l***t (120)- Feedback left by buyer.
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The book is in perfect condition, brand new, and is exactly as described. This item is difficult to find here, and the seller priced it very reasonably. It shipped from the UK to Canada, and unfortunately took a little longer to arrive than the seller hoped, but it was shipped less than 24 hours after I purchased. When I contacted the seller, they were very responsive and helpful. I would not hesitate to purchase from this seller again. Definitely recommend!
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Product ratings and reviews
Most relevant reviews
- Aug 17, 2021
Powerful Phrases for Dealing with Difficult People should be on anybody’s desk who deals with people
Verified purchase: YesCondition: Pre-OwnedSold by: dreambooks_co
- May 07, 2020
I like the information
Verified purchase: YesCondition: Pre-OwnedSold by: second.sale