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Customer Experience for Dummies by Roy Barnes: Used

Condition:
Good
Price:
US $8.22
ApproximatelyC $11.21
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Located in: Sparks, Nevada, United States
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Registered as a Business Seller
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eBay item number:285032412390
Last updated on May 12, 2024 08:58:15 EDTView all revisionsView all revisions

Item specifics

Condition
Good: A book that has been read but is in good condition. Very minimal damage to the cover including ...
Publication Date
2014-11-01
Pages
368
ISBN
9781118725603
Book Title
Customer Experience for Dummies
Item Length
9.2in
Publisher
Wiley & Sons, Incorporated, John
Publication Year
2014
Format
Trade Paperback
Language
English
Item Height
1.1in
Author
Roy Barnes, Bob Kelleher
Genre
Business & Economics
Topic
Sales & Selling / Management, Marketing / General, Customer Relations, Management
Item Width
7.3in
Item Weight
16.8 Oz
Number of Pages
368 Pages

About this product

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
1118725603
ISBN-13
9781118725603
eBay Product ID (ePID)
166231545

Product Key Features

Book Title
Customer Experience for Dummies
Author
Roy Barnes, Bob Kelleher
Format
Trade Paperback
Language
English
Topic
Sales & Selling / Management, Marketing / General, Customer Relations, Management
Publication Year
2014
Genre
Business & Economics
Number of Pages
368 Pages

Dimensions

Item Length
9.2in
Item Height
1.1in
Item Width
7.3in
Item Weight
16.8 Oz

Additional Product Features

Lc Classification Number
Hf5415.5
Copyright Date
2014
Lccn
2014-937865
Intended Audience
Trade
Illustrated
Yes

Item description from the seller

AlibrisBooks

AlibrisBooks

98.5% positive feedback
1.8M items sold

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable shipping cost
4.9
Shipping speed
4.9
Communication
4.9

Seller feedback (460,756)

r***s (115)- Feedback left by buyer.
Past month
Verified purchase
Was sent the wrong item. I ordered a CD and I received an LP instead. Two different places on the description said that it was a used CD in good condition. When I emailed the seller about it I got a generic reply telling me that they would get to it when they can and that if I send a second message it will just delay the process. That is terrible customer service. If they have time to send me an email message at all then they have time to initiate a refund or to answer the question I asked.
l***o (18)- Feedback left by buyer.
Past 6 months
Verified purchase
The book arrived in a plastic envelope with not protection and unfortunately it looked like the book was damaged in transit because of it. The items original ETA was April 18th but arrived on April 22nd. I requested a refund after seeing the quality of the book and the seller responded with a full refund and an apology for the quality. I really appreciated the customer service but was sad to see the book not in the quality described.
r***5 (1)- Feedback left by buyer.
Past month
Verified purchase
Thank you so much for the quick response and delivery. I have not ordered from eBay in many years. You have renewed my trust that there are some professional sellers I can work with through eBay not just Amazon. Thanks again!☺️

Product ratings and reviews

5.0
1 product ratings
  • 1 users rated this 5 out of 5 stars
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  • Great book

    Verified purchase: YesCondition: NewSold by: unbeatablesales