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Make Difficult People Disappear : How to Deal with Stressful Behavior

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Located in: Saint-Leonard, Quebec, Canada
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eBay item number:285526479635

Item specifics

Condition
Very Good: A book that does not look new and has been read but is in excellent condition. No obvious ...
ISBN
9781118273807
Book Title
Make Difficult People Disappear : How to Deal with Stressful Behavior and Eliminate Conflict
Item Length
8.6in
Publisher
Wiley & Sons, Incorporated, John
Publication Year
2012
Format
Hardcover
Language
English
Item Height
1in
Author
Monica Wofford
Genre
Self-Help, Business & Economics
Topic
Human Resources & Personnel Management, Management, Self-Management / Stress Management
Item Width
5.7in
Item Weight
11.5 Oz
Number of Pages
208 Pages

About this product

Product Information

Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear , the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior. This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis. Wofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
111827380x
ISBN-13
9781118273807
eBay Product ID (ePID)
5038815323

Product Key Features

Book Title
Make Difficult People Disappear : How to Deal with Stressful Behavior and Eliminate Conflict
Author
Monica Wofford
Format
Hardcover
Language
English
Topic
Human Resources & Personnel Management, Management, Self-Management / Stress Management
Publication Year
2012
Genre
Self-Help, Business & Economics
Number of Pages
208 Pages

Dimensions

Item Length
8.6in
Item Height
1in
Item Width
5.7in
Item Weight
11.5 Oz

Additional Product Features

Lc Classification Number
Hf5549.5.E42w645
Table of Content
Acknowledgments iv Introduction vii Author's Note on Sources xi 1 Bribes . . . in the Form of Sprinkles? 1 2 Shifts . . . in Your Expectations 19 3 Labels . . . That Actually Make Sense 43 4 Maps . . . Showing Where Others Can Go before Being Told 65 5 Praise . . . without Pom-Poms Unless That's What They Need 89 6 Clues . . . That You Can Finally Hear 113 7 Hope . . . in What Others Intend Despite What They Do 135 8 Wheels . . . of Motion Not Attached to a Bus 147 9 Habits . . . That Help You Be You and Let Them Be Them 169 Conclusion 187 Appendix: CORE Snapshot(tm) 193 About the Author 195
Copyright Date
2012
Lccn
2011-050800
Dewey Decimal
650.1/3
Intended Audience
Trade
Dewey Edition
23
Illustrated
Yes

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e***e (365)- Feedback left by buyer.
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Great value on a good book Well packed and fast shipping Thanks
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As described, excellently well packed and fast delivery - thanks very much :)
_***a (51)- Feedback left by buyer.
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CPU was packaged well; however it failed to POST. Was listed as working, not sure if something happened in shipping but the CPU does not function.

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