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Managing Public Services - Implementing Changes: A thoughtful approach to the...
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A book that looks new but has been read. Cover has no visible wear, and the dust jacket (if applicable) is included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear. See the seller’s listing for full details and description of any imperfections.
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Located in: Doncaster, United Kingdom
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eBay item number:296088200512
Item specifics
- Condition
- ISBN
- 9780415414517
About this product
Product Information
The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes - A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains 'why' as well as 'how'. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Product Identifiers
Publisher
Taylor & Francis LTD
ISBN-13
9780415414517
eBay Product ID (ePID)
179437880
Product Key Features
Number of Pages
784 Pages
Publication Name
Managing Public Services-Implementing Changes: a Thoughtful Approach to the Practice of Management
Language
English
Subject
Management
Publication Year
2013
Type
Textbook
Format
Paperback
Dimensions
Item Height
246 mm
Item Weight
1656 g
Item Width
189 mm
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Seller feedback (53)
- k***r (227)- Feedback left by buyer.Past 6 monthsVerified purchaseArrived in good condition.
- a***t (44)- Feedback left by buyer.Past monthVerified purchaseA
- a***y (24943)- Feedback left by buyer.More than a year agoVerified purchaseItem as described, delivered quickly and well packed, thanks!Games Workshop Skaven Stormvermin (20 Multi-part Plastic Models) - Sealed Box (#295975096062)
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