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A World of Quality: Business Transformation at Xerox by
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Located in: Boston, Massachusetts, United States
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Estimated between Sat, May 25 and Fri, May 31 to 43230
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Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:296285252880
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Item specifics
- Condition
- ISBN
- 9780786308033
- Book Title
- World of Quality : Business Transformation at Xerox
- Item Length
- 6in
- Publisher
- McGraw-Hill Trade
- Publication Year
- 1996
- Format
- Trade Paperback
- Language
- English
- Item Height
- 8.8in
- Genre
- Business & Economics
- Topic
- Quality Control, Corporate & Business History
- Item Width
- 0.7in
- Item Weight
- 1 Oz
- Number of Pages
- 225 Pages
About this product
Product Information
Ten years ago, Xerox--facing declining market share and intense competition--launched the now-legendary quality initiative that catapulted the company to the top of its field. A World of Quality chronicles the fascinating history of Xerox's quality crusade from its uncertain beginnings to its Malcolm Baldrige National Quality award-winning campaign and its current and future plans for advancing quality. Managers in all industries will find both inspiration and strategic advice in the pages of this quality success story. A World of Quality includes: A model of quality improvement approaches proven successful at Xerox. Internal strategic documents, including Xerox's secret "Green Book" that readers can use to plan a quality program or bench mark against. A preview of Xerox's strategic direction into the new century, as told by Xerox CEO Paul Allaire.
Product Identifiers
Publisher
McGraw-Hill Trade
ISBN-10
0786308036
ISBN-13
9780786308033
eBay Product ID (ePID)
793679
Product Key Features
Book Title
World of Quality : Business Transformation at Xerox
Format
Trade Paperback
Language
English
Topic
Quality Control, Corporate & Business History
Publication Year
1996
Genre
Business & Economics
Number of Pages
225 Pages
Dimensions
Item Length
6in
Item Height
8.8in
Item Width
0.7in
Item Weight
1 Oz
Additional Product Features
Copyright Date
1996
Lccn
93-035607
Dewey Decimal
658.562
Dewey Edition
21
Illustrated
Yes
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:296285252880
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Shipping and handling | To | Service | Delivery*See Delivery notes |
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Free shipping | United States | Economy Shipping (USPS Media MailTM) | Estimated between Sat, May 25 and Fri, May 31 to 43230 |
US $4.99 (approx C $6.79) | United States | Expedited Shipping (USPS Priority Mail®) | Estimated between Wed, May 29 and Mon, Jun 3 to 43230 |
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c***m (327)- Feedback left by buyer.
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WOW!; I cannot believe this 5 Days to Hawaii! ; AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Faster than AMZN Prime; Shipped 02/21, Wednesday, Received 02/26 Monday to Hawaii ; Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
d***o (45)- Feedback left by buyer.
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AAAAA+++ SELLER! Product was exactly as described. Shipped fast. Packaged well, Great price, Good communication. I Love my book! All in All A fantastic purchase experience from a reliable seller. Highly recommended for anyone looking for quality books on eBay.
8***1 (328)- Feedback left by buyer.
Past 6 months
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As described, fast shipping, great price, excellent packaging, my daughter loves the book, cover was different than pictured but seller had excellent communication about it, thank you, A+ seller
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