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Customers Are the Agenda : A Practical Guide to Customer-Centr ic
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“Ships from the UK. Former library book; may include library markings. Used book that is in excellent ”... Read moreabout condition
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Located in: Dunfermline, United Kingdom
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eBay item number:296386684971
Item specifics
- Condition
- Very Good
- Seller Notes
- Features
- EX-LIBRARY
- Book Title
- Customers Are the Agenda : A Practical Guide to Customer-Centric
- ISBN
- 9781852527181
- Publication Year
- 2013
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- Customers Are the Agenda: a Practical Guide to Customer-Centric Management
- Item Height
- 210mm
- Publisher
- Management Books 2000 LTD
- Item Width
- 148mm
- Subject
- Marketing
- Item Weight
- 290g
- Number of Pages
- 160 Pages
About this product
Product Information
Customers are not on the agenda. They ARE the agenda. Top consultant Stephen Hewett shows how to put Customer-Centricity at the heart of everything you do. It is not enough to have a strong customer service team - customers must be the principle focus of every aspect of business operation, not just the direct customer interface. Hewett's new book provides a highly practical guide designed to enable busy managers to achieve instant results. Broken down into 30 key areas, the book offers an easy reference tool which can be applied in almost any business context. Customer-Centricity is the new buzzword in management circles. This book shows readers at all levels how to put it into practice.
Product Identifiers
Publisher
Management Books 2000 LTD
ISBN-13
9781852527181
eBay Product ID (ePID)
149032453
Product Key Features
Publication Name
Customers Are the Agenda: a Practical Guide to Customer-Centric Management
Format
Paperback
Language
English
Subject
Marketing
Publication Year
2013
Type
Textbook
Number of Pages
160 Pages
Dimensions
Item Height
210mm
Item Width
148mm
Item Weight
290g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 938775170
Seller assumes all responsibility for this listing.
eBay item number:296386684971
Shipping and handling
Item location:
Dunfermline, United Kingdom
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Item just as described. Quick delivery. Well packaged. Great price. Brilliant seller. Great Communication.
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I recently received a book from this seller and couldn't be happier with the transaction. The book arrived in good condition, just as listed. Shipping was prompt, and the packaging was secure, ensuring the book arrived safely. Communication with the seller was smooth, making the whole process seamless. Overall, a fantastic buying experience—highly recommended!
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