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Bangalore Tiger: How Indian Tech Upstart Wipro- 0071474781, Hamm, hardcover, new

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Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
ISBN
9780071474788
Book Title
Bangalore Tiger : How Indian Tech Upstart Wipro Is Rewriting the Rules of Global Competition
Publisher
Mcgraw-Hill Education
Item Length
9.1 in
Publication Year
2006
Format
Hardcover
Language
English
Illustrator
Yes
Item Height
1 in
Author
Steve Hamm
Genre
Computers, Technology & Engineering, Business & Economics
Topic
Customer Relations, Industries / General, Technical & Manufacturing Industries & Trades, International / General, Information Technology
Item Weight
22 Oz
Item Width
6.1 in
Number of Pages
288 Pages

About this product

Product Identifiers

Publisher
Mcgraw-Hill Education
ISBN-10
0071474781
ISBN-13
9780071474788
eBay Product ID (ePID)
53940820

Product Key Features

Book Title
Bangalore Tiger : How Indian Tech Upstart Wipro Is Rewriting the Rules of Global Competition
Number of Pages
288 Pages
Language
English
Publication Year
2006
Topic
Customer Relations, Industries / General, Technical & Manufacturing Industries & Trades, International / General, Information Technology
Illustrator
Yes
Genre
Computers, Technology & Engineering, Business & Economics
Author
Steve Hamm
Format
Hardcover

Dimensions

Item Height
1 in
Item Weight
22 Oz
Item Length
9.1 in
Item Width
6.1 in

Additional Product Features

Intended Audience
Trade
LCCN
2006-015472
Table Of Content
Part I: Taking on the West Part II: Principles to Lead By Part III: Build on Core Competencies Part IV: Success Stories: How Wipro Did it Part V: How to Inject the Dragon into Your Own Company
Synopsis
Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence, quality frameworks, and service delivery innovation. Totally dedicated to customer satisfaction, Wipro is known to go above and beyond to make customers happy. It' s a move that' s paid off handsomely, with a 24 percent operating profit in its tech services division-- more than twice the industry average. "Bangalore Tiger" is the story of Wipro' s transformation and its impact on the tech services industry and the rules of global competition. "BusinessWeek" senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipro' s superior business: its people, principles, and core competencies. From Wipro' s triumphs to its missteps, Hamm mines a treasure of business lessons, explaining how and, more important, why it is necessary to: Expand quickly without stumbling Follow the new rules for outsourcers Innovate every day-- or else Be obsessive about customers Motivate employees the Wipro way Plan three years ahead to prepare for rapid growth Hamm also gives you a rare glimpse into the mind of Wipro' s charismatic chairman and thought leader, Azim Premji. Guiding Wipro' s growth every step of the way, Premji was one of the first business leaders in India to decree that his company would not pay bribes. You' ll see how his adoption of world-class business processes helped Wipro thrive-- and how Wipro ishelping to fulfill his dream of a better educated, more prosperous India. Removing the shroud of secrecy around Indian management principles, Hamm provides a real-world blueprint for operating a successful transnational organization, as viewed through the eye of the Bangalore Tiger., Of all the tech tigers in India, Wipro is one of a handful that stands out from the pack. In the past five years, it has become one of the most accomplished tech services providers in the world, delivering business value through a combination of process excellence, quality frameworks, and service delivery innovation. Totally dedicated to customer satisfaction, Wipro is known to go above and beyond to make customers happy. It s a move that s paid off handsomely, with a 24 percent operating profit in its tech services division more than twice the industry average. Bangalore Tiger is the story of Wipro s transformation and its impact on the tech services industry and the rules of global competition. BusinessWeek senior writer Steve Hamm takes you inside the halls of this transnational phenomenon to reveal the true secrets of Wipro s superior business: its people, principles, and core competencies. From Wipro s triumphs to its missteps, Hamm mines a treasure of business lessons, explaining how and, more important, why it is necessary to: Expand quickly without stumbling Follow the new rules for outsourcers Innovate every day or else Be obsessive about customers Motivate employees the Wipro way Plan three years ahead to prepare for rapid growth Hamm also gives you a rare glimpse into the mind of Wipro s charismatic chairman and thought leader, Azim Premji. Guiding Wipro s growth every step of the way, Premji was one of the first business leaders in India to decree that his company would not pay bribes. You ll see how his adoption of world-class business processes helped Wipro thrive and how Wipro is helping to fulfill his dream of a better educated, more prosperous India. Removing the shroud of secrecy around Indian management principles, Hamm provides a real-world blueprint for operating a successful transnational organization, as viewed through the eye of the Bangalore Tiger. ", Of all the tech tigers in India, Wipro is one of a handfulthat stands out from the pack. In the past five years,it has become one of the most accomplished techservices providers in the world, delivering businessvalue through a combination of process excellence,quality frameworks, and service delivery innovation.Totally dedicated to customer satisfaction, Wipro isknown to go above and beyond to make customershappy. It's a move that's paid off handsomely, witha 24 percent operating profit in its tech servicesdivision--more than twice the industry average. Bangalore Tiger is the story of Wipro's transformationand its impact on the tech services industry andthe rules of global competition. BusinessWeek seniorwriter Steve Hamm takes you inside the halls of thistransnational phenomenon to reveal the true secretsof Wipro's superior business: its people, principles,and core competencies. From Wipro's triumphs to its missteps, Hammmines a treasure of business lessons, explaining howand, more important, why it is necessary to: Expand quickly without stumbling Follow the new rules for outsourcers Innovate every day--or else Be obsessive about customers Motivate employees the Wipro way Plan three years ahead to preparefor rapid growth Hamm also gives you a rare glimpse into the mind ofWipro's charismatic chairman and thought leader, AzimPremji. Guiding Wipro's growth every step of the way,Premji was one of the first business leaders in India todecree that his company would not pay bribes. You'llsee how his adoption of world-class business processeshelped Wipro thrive--and how Wipro is helping to fulfillhis dream of a better educated, more prosperous India.Removing the shroud of secrecy around Indianmanagement principles, Hamm provides a real-worldblueprint for operating a successful transnationalorganization, as viewed through the eye of theBangalore Tiger., Of all the tech tigers in India, Wipro is one of a handfulthat stands out from the pack. In the past five years, it has become one of the most accomplished techservices providers in the world, delivering businessvalue through a combination of process excellence, quality frameworks, and service delivery innovation.Totally dedicated to customer satisfaction, Wipro isknown to go above and beyond to make customershappy. It's a move that's paid off handsomely, witha 24 percent operating profit in its tech servicesdivision--more than twice the industry average. Bangalore Tiger is the story of Wipro's transformationand its impact on the tech services industry andthe rules of global competition. BusinessWeek seniorwriter Steve Hamm takes you inside the halls of thistransnational phenomenon to reveal the true secretsof Wipro's superior business: its people, principles, and core competencies. From Wipro's triumphs to its missteps, Hammmines a treasure of business lessons, explaining howand, more important, why it is necessary to: Expand quickly without stumbling Follow the new rules for outsourcers Innovate every day--or else Be obsessive about customers Motivate employees the Wipro way Plan three years ahead to preparefor rapid growth Hamm also gives you a rare glimpse into the mind ofWipro's charismatic chairman and thought leader, AzimPremji. Guiding Wipro's growth every step of the way, Premji was one of the first business leaders in India todecree that his company would not pay bribes. You'llsee how his adoption of world-class business processeshelped Wipro thrive--and how Wipro is helping to fulfillhis dream of a better educated, more prosperous India.Removing the shroud of secrecy around Indianmanagement principles, Hamm provides a real-worldblueprint for operating a successful transnationalorganization, as viewed through the eye of theBangalore Tiger.
LC Classification Number
HD2900.12.W56H35

Item description from the seller

gulfcoastllc

gulfcoastllc

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    Book in good condition as described (the package was damaged in shipment and looks like someone cut it with a sharp blade. Only missing a piece off back corner and top corner of last 2 pages - not seller’s fault!) I am very pleased with my purchase - great price, smooth transaction, great communication and fast ship. Recommend this seller to all. Thank you!
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    AAA+++; Excellent Service; Great Pricing; Fast Delivery-Faster Than Expected to Hawaii!; Hawaii using free shipping; USPS Ground Mail, Paperback Book in Excellent Condition--Better Than Described ; TLC Packaging; Excellent Seller Communication, Sends updates . Highly Recommended!, Thank you very much!
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    Love the book, reasonably priced, exactly as described, quick shipping, well packed and excellent communication. A+ eBay seller. Thank you so very much. Most definitely will buy again.

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