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Lee Gardenswartz Anita Ro Managing Diversity in Health Ca (Hardback) (UK IMPORT)
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- 98.4% positive feedback
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eBay item number:305354870130
Item specifics
- Condition
- Book Title
- Managing Diversity in Health Care
- Publication Name
- Managing Diversity in Health Care : Proven Tools and Activities for Leaders and Trainers
- Title
- Managing Diversity in Health Care
- Subtitle
- Proven Tools and Activities for Leaders and Trainers
- Format
- Hardcover
- EAN
- 9780787940416
- ISBN
- 9780787940416
- Publisher
- Wiley & Sons, Incorporated, John
- Genre
- Society & Culture
- Topic
- Medicine
- Release Year
- 1998
- Release Date
- 15/05/1998
- Language
- English
- Country/Region of Manufacture
- US
- Item Height
- 1in
- Item Length
- 9.3in
- Item Width
- 6.2in
- Item Weight
- 19.1 Oz
- Publication Year
- 1998
- Type
- Textbook
- Number of Pages
- 304 Pages
About this product
Product Information
Cultural Diversity as a Strategic Advantage This insightful and practical work should be required reading formanagers, physicians, nurses, allied health caregivers, and supportstaff, in order to overcome barriers to communication and change indealing with an increasingly complex patient and employee base. Ihighly Andorse this excellent book written by these outstandingauthors. --Donald R. Oxley, vice president and executive director, KaiserPermanente As reflected in new cultural competency requirements for healthcare organizations, sensitivity to and understanding of culturaldiversity have become mandatory for health care professionals.However, most health care professionals have little or no trainingon how to deal with the challenges of cultural diversity. WithManaging Diversity in Health Care, you'll learn effectivestrategies fundamental to creating a culturally diverse health careorganization. This essential handbook provides you with the necessary knowledgeand tools to become more responsive to culturally diverse patientand staff populations. The authors show how to build diverse teams,deal with the thorny issues of prejudice and bias, and communicateeffectively within a diverse health care setting.
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0787940410
ISBN-13
9780787940416
eBay Product ID (ePID)
271090
Product Key Features
Publication Name
Managing Diversity in Health Care : Proven Tools and Activities for Leaders and Trainers
Format
Hardcover
Language
English
Publication Year
1998
Type
Textbook
Number of Pages
304 Pages
Dimensions
Item Length
9.3in
Item Height
1in
Item Width
6.2in
Item Weight
19.1 Oz
Additional Product Features
Lc Classification Number
Ra418.5.T73.G37 1998
Reviews
"This insightful and practical work should be required reading formanagers, physicians, nurses, allied health caregivers, and supportstaff, in order to overcome barriers to communication and change indealing with an increasingly complex patient and employee base. Ihighly Andorse this excellent book written by these outstandingauthors." (Donald R. Oxley, vice president and executive director,Kaiser Permanente) "A superb and complete reference guide on cultural diversity. Thisbook provides insight into why health care providers do not reachtheir potential in differentiating themselves in the health caremarketplace. Should be read by all health care providers--a side ofhealth care that is all too often forgotten." (James T. Yoshioka,president, MedCenters Division) "Managing Diversity in Health Care tackles a difficult topic thatcan no longer be considered optional for any health careprofessional. The authors have done an excellent job balancingtheory, facts, and statistics with an understanding of the'cultural software' we all possess. This book forces us, as healthcare professionals, to question the assumptions we have about ourpatients and offers concrete suggestions and resources for fightingagainst stereotypes in our work." (Kathryn Johnson, CEO, TheHealthcare Forum)
Table of Content
Introduction. Wholeness and Well-Being: In the Eye of the Beholder. Organization of the Contents. How to Use this Book. 1. Why Diversity is Good for Business: Marketplace and WorkforceIssues. Demographics Changes: An Increasingly Complex Patient and EmployeeBase. What These Population Shifts Mean to Health Care. Meeting New Contractor and Managed Care Requirements. Analyzing the Challenges and Opportunities That DiversityBrings. 2. The Dimensions of Health Care Delivery. Personality: The Unique Core. Internal Dimensions of Diversity: Powerful Influencers of Identity,Opportunity, and Expectations. External Dimensions. Organizational Dimensions. Analyzing the Impact of Diversity Dimensions in YourOrganization. Analyzing the Impact of Your own Diversity Dimensions on You as aHealth Care Professional. Analyzing Your Own Attitudes Toward Differences. 3. The Truth About Cultural Programming. Realities of Cultural Programming. Dimensions of Culture that Influence Behavior. Questioning and Expanding Your Own Assumptions. 4. Achieving Practical Cultural Literacy. Factors that Influence Adherence to Norms. Definition and Perception of Illness and Health. Key Cultural Values Affecting Care. Non-Western Treatments. The Best of Both Worlds. Beliefs About Illness, the Body, and Its Functioning. Childbirth. Death and Dying. Family and Its Role. Cultural Beliefs About Health, Disease, and Healers. 5. Improving Communication in Diverse Environments. Language. Other Aspects of Communication. Assessing Intercultural Hooks that Block Communication. Learning About the Cultures You Serve. Getting Your Message Across: Directions and Feedback. Soliciting Information. Communicating Across Language Barriers. Getting Help in Interpreting. Culturally Sensitive Medical Interviews. 6. Removing Stereotypes That Block High-Quality Care. The Realities of Stereotypes. The Realities of Human Nature. Managing Your Biases: Suggestions for Fighting Stereotypes. 7. The Diversity Leadership Challenge. The Essentials of Diversity Leadership. Leadership Fulfilled: Steps Toward Lasting Change. 8. Overcoming Barriers to Change. Making Your Diversity Efforts Pay Off. Organizational Barriers to Diversity. 9. Creative Organizational Problem Solving. Demographics-driven Marketing. Kaiser Permanente Southern California Mentoring and Coaching. Providing Health Care to the Underserved: A RevolutionaryPlan. A Systematic Commitment to Caring for the Underserved. Resources. Notes. Index.
Copyright Date
1998
Topic
Health Care Delivery, Health Care Issues
Lccn
98-014745
Dewey Decimal
362.1/089/00973
Intended Audience
Scholarly & Professional
Dewey Edition
21
Genre
Health & Fitness, Medical
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eBay item number:305354870130
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u***n (38)- Feedback left by buyer.
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Product is 95% alike picture but a little more blurry. Controller play well but had a notice from psn that my joypad wasn't authentic and could by problematic🤷♂️ no trouble so far! Shipping was fast but no tracking and worst packaging ever.. like the box came banged up... send a question to seller never had a reply 😅.... Good product overall, excellent price, fast shipping, wrapped only on 4 sides out of 6, no tracking and never reply... 4★ product / 2★ seller ✌️
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The book is in perfect condition, brand new, and is exactly as described. This item is difficult to find here, and the seller priced it very reasonably. It shipped from the UK to Canada, and unfortunately took a little longer to arrive than the seller hoped, but it was shipped less than 24 hours after I purchased. When I contacted the seller, they were very responsive and helpful. I would not hesitate to purchase from this seller again. Definitely recommend!
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AAA seller. Item came as described and within the due date. Great communication. Well packed and no damage to the case.
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