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Manager's Guide to Crisis Management (Briefcase Books Series), Bernstein..
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Located in: NY, United States
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Estimated between Wed, Jun 12 and Mon, Jun 17 to 43230
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- 98% positive feedback
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eBay item number:313140682624
Item specifics
- Condition
- PublishedOn
- 2011-11-01
- Title
- Manager's Guide to Crisis Management (Briefcase Books Series)
- ISBN
- 9780071769495
- EAN
- 9780071769495
- Book Title
- Manager's Guide to Crisis Management
- Item Length
- 9 in
- Publisher
- Mcgraw-Hill Education
- Publication Year
- 2011
- Format
- Trade Paperback
- Language
- English
- Illustrator
- Yes
- Item Height
- 0.4 in
- Genre
- Business & Economics
- Topic
- Decision-Making & Problem Solving
- Item Width
- 6 in
- Item Weight
- 9.6 Oz
- Number of Pages
- 192 Pages
About this product
Product Information
Lead your Organization through any business crisis--and emerge stronger than ever Manager's Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic--from defining crisis management and policies to training for and responding to crises--it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company's online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books , written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques
Product Identifiers
Publisher
Mcgraw-Hill Education
ISBN-10
0071769498
ISBN-13
9780071769495
eBay Product ID (ePID)
103112161
Product Key Features
Book Title
Manager's Guide to Crisis Management
Format
Trade Paperback
Language
English
Topic
Decision-Making & Problem Solving
Publication Year
2011
Illustrator
Yes
Genre
Business & Economics
Number of Pages
192 Pages
Dimensions
Item Length
9 in
Item Height
0.4 in
Item Width
6 in
Item Weight
9.6 Oz
Additional Product Features
Intended Audience
Trade
Lc Classification Number
Hd49
Copyright Date
2012
Lccn
2011-034263
Dewey Decimal
658.4/056
Dewey Edition
23
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 724498118
Seller assumes all responsibility for this listing.
eBay item number:313140682624
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| Shipping and handling | To | Service | Delivery*See Delivery notes |
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| Free shipping | United States | Economy Shipping (USPS Media MailTM) | Estimated between Wed, Jun 12 and Mon, Jun 17 to 43230 |
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| Will usually ship within 2 business days of receiving cleared payment. |
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| 30 days after the buyer receives it | Money Back |
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-***1 (419)- Feedback left by buyer.
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I will not be buying from this seller again. Ad description "very good". Seller did not package and ship hardcover book with the precautions as I expected. As a result, the book arrived damaged.
t***j (150)- Feedback left by buyer.
Past month
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Had to repurchase the book because the first one arrived badly damaged during transit. I contacted seller 3 times with no response but went ahead and recorder. Seller finally replied after I repurchased the second copy thanking me for my order. So had to buy this book twice and pay shipping twice. Second order arrived in good shape but packing still thin.
t***s (152)- Feedback left by buyer.
Past month
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Livre décrit en très bon état mais reçu avec des pages déchirées et/ou scotchées. Le vendeur s'est excusé et m'a remboursé rapidement.
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