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Dave Zwieback Beyond Blame (Paperback)
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eBay item number:314951963385
Item specifics
- Condition
- Book Title
- Beyond Blame
- Publication Name
- Beyond Blame
- Title
- Beyond Blame
- Format
- Trade Paperback
- ISBN-10
- 1491906413
- EAN
- 9781491906415
- ISBN
- 9781491906415
- Publisher
- O'reilly Media, Incorporated
- Genre
- Business & Economics
- Release Year
- 2015
- Release Date
- 24/11/2015
- Language
- English
- Country/Region of Manufacture
- US
- Item Height
- 0.4in
- Item Length
- 8.9in
- Item Width
- 6in
- Item Weight
- 6.2 Oz
- Publication Year
- 2015
- Type
- Textbook
- Topic
- Industries / Computers & Information Technology, Leadership, Decision-Making & Problem Solving, Management
- Number of Pages
- 92 Pages
About this product
Product Information
Failure is inevitable and a postmortem analysis, conducted in an open, blameless way, is the best way for IT techs and managers to learn from outages and near-misses. But when the "root cause" is determined to be "human error" (or worse, particular humans), the real causes and conditions are lost. In this insightful book, IT veteran Dave Zwieback shows you an approach for making postmortems blameless, so you can focus instead on addressing areas of fragility within systems and organizations. If you're involved with assessing why something goes wrong on a project or at your company--as a system administrator, developer, team manager, or executive--the concrete steps in this guide will help you find a real solution that works. Recognize and mitigate the effects of stress during outages Learn how to communicate effectively in a charged, high-stakes postmortem conversation Collect the necessary data before the postmortem begins Focus on determining the actual causes and conditions of an outage Learn techniques for writing up a postmortem for either internal or external use
Product Identifiers
Publisher
O'reilly Media, Incorporated
ISBN-10
1491906413
ISBN-13
9781491906415
eBay Product ID (ePID)
204185696
Product Key Features
Format
Trade Paperback
Language
English
Topic
Industries / Computers & Information Technology, Leadership, Decision-Making & Problem Solving, Management
Publication Year
2015
Type
Textbook
Genre
Business & Economics
Number of Pages
92 Pages
Dimensions
Item Length
8.9in
Item Height
0.4in
Item Width
6in
Item Weight
6.2 Oz
Additional Product Features
Lc Classification Number
Hd30.2
Publication Name
Beyond Blame : Learning from Failure and Success
Copyright Date
2015
Target Audience
Scholarly & Professional
Lccn
2016-302385
Dewey Decimal
658.3/124
Dewey Edition
23
Illustrated
Yes
Item description from the seller
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eBay item number:314951963385
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